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Extra Space Storage
- Self Storage
- Santa Monica, CA
About this business
Location details
1620 14th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Thank you, George T for your excellence in customer service and going the extra mile! I highly recommend Extra Space Storage on 14th Street.
Business response:
Thank you for your wonderful feedback. We are privileged to have George T on our team.
Amazing place , Jason was very helpful and found the perfect unit for me! Also was very clean.
Business response:
Thank you for your review. We greatly appreciate your positive feedback and are glad Jason was able to assist you in finding the perfect unit.
The facility has convienent access and so far I found the personal very nice and helpful. They doubled my rate without notice. Not a good value anymore!
Business response:
We're concerned to hear about the rate increase without notice. Please feel free to reach out to us at (310) 450-1515 to discuss this further. Thank you for your feedback.
Jason was absolutely amazing. I was thoroughly pleased with this establishment. I would recommend this spot to anybody
Business response:
Thank you for sharing your experience. We're glad Jason provided amazing service. As always, give us a call at 888-storage if you need anything.
My first time ever doing a storage unit and everything was seamless and easy! my experience at the front desk was even better! Jordin was so helpful in assisting me with my visit as I didn't know where or what to do or to expect. She was kind and informative. I can't say enough good things!
Business response:
We genuinely admire your positive feedback! Thank you for sharing your experience with us. We're thrilled to hear that your first time using a storage unit was seamless and easy. It's wonderful to know that Jordin at the front desk was so helpful, kind, and informative during your visit. We appreciate you taking the time to highlight her excellent customer service.
Clean and well kept facility. Thanks for answering all of my questions and helping me find something that works for me.
Business response:
Thank you for your review. We are happy to hear that you found our facility clean and well-kept.
I don't usually do reviews but I just had to. I called about a month ago and was able to get a storage unit pretty quickly. I came to the unit and for some reason couldn't quite get the gate working and I'm disabled so it's hard getting around. I called for assistance and Jason came out and helped me get in. He was so patient with this old man and very understanding. I appreciate that. This facility was clean and I appreciate Jason for showing kindness.
Business response:
We are honored to have been able to assist you, William B. It's wonderful to know how helpful and patient Jason has been with you. Thank you for sharing your experience with us. Please give us a call at 888-storage if anything comes up!
Great storage facility so much parking space, easy access! The managers running the site are very generous and great at their jobs!
Business response:
Hi Jordin, thank you for your review. We are happy to hear you feel good about storing with us. As always, give us a call at 888-storage if you need anything.
Store manager is respectable and loyal to customers. Property is accessible and safe. I parked my car always has parking. Great location park across the street.
Business response:
Hi Alexis, thanks for your review. We are glad our manager was great to work with and that you found our property secure. Please give us a call at 888-storage if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.6 star rating with 378 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.