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Extra Space Storage
- Self Storage
- Santa Monica, CA
About this business
Location details
1620 14th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I had to clean out a friends Storage unit with Many years of items. We wouldn't have been able to complete the job without Cesar who was so professional and helpful to a couple of senior Ladies! He is a great employee!! Place was neat, clean well lighted!
Business response:
We are thrilled to hear about your positive experience! Cesar's professionalism truly shines. We're glad our clean, well-lighted facility met your needs.
Decent facility, I was on the upper floors so didn't have to to deal with lower issues. Jason their manager is the main reason why it was a good experience. I recommend it due to his great service.
Business response:
We are glad to hear about your positive experience! Jason will be thrilled to know his service made a difference.
Thank you, George T for your excellence in customer service and going the extra mile! I highly recommend Extra Space Storage on 14th Street.
Business response:
Thank you for your wonderful feedback. We are privileged to have George T on our team.
Amazing place , Jason was very helpful and found the perfect unit for me! Also was very clean.
Business response:
Thank you for your review. We greatly appreciate your positive feedback and are glad Jason was able to assist you in finding the perfect unit.
The facility has convienent access and so far I found the personal very nice and helpful. They doubled my rate without notice. Not a good value anymore!
Business response:
We're concerned to hear about the rate increase without notice. Please feel free to reach out to us at (310) 450-1515 to discuss this further. Thank you for your feedback.
Jason was absolutely amazing. I was thoroughly pleased with this establishment. I would recommend this spot to anybody
Business response:
Thank you for sharing your experience. We're glad Jason provided amazing service. As always, give us a call at 888-storage if you need anything.
My first time ever doing a storage unit and everything was seamless and easy! my experience at the front desk was even better! Jordin was so helpful in assisting me with my visit as I didn't know where or what to do or to expect. She was kind and informative. I can't say enough good things!
Business response:
We genuinely admire your positive feedback! Thank you for sharing your experience with us. We're thrilled to hear that your first time using a storage unit was seamless and easy. It's wonderful to know that Jordin at the front desk was so helpful, kind, and informative during your visit. We appreciate you taking the time to highlight her excellent customer service.
Clean and well kept facility. Thanks for answering all of my questions and helping me find something that works for me.
Business response:
Thank you for your review. We are happy to hear that you found our facility clean and well-kept.
I don't usually do reviews but I just had to. I called about a month ago and was able to get a storage unit pretty quickly. I came to the unit and for some reason couldn't quite get the gate working and I'm disabled so it's hard getting around. I called for assistance and Jason came out and helped me get in. He was so patient with this old man and very understanding. I appreciate that. This facility was clean and I appreciate Jason for showing kindness.
Business response:
We are honored to have been able to assist you, William B. It's wonderful to know how helpful and patient Jason has been with you. Thank you for sharing your experience with us. Please give us a call at 888-storage if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.6 star rating with 400 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.