Extra Space Storage

4.4

Self Storage
Millbury, MA

About this business

Consumer Services Self Storage

Location details

147 Providence St, Millbury, MA, 01527, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.497 reviews

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Sheila R.

2 years ago

Looked at the property for a family member who is thinking of moving to the area. The staff was friendly and very helpful. The facility was clean and well maintained. Will definitely recommend.

Business response:

Hi Sheila, thank you for recommending us. We're glad our team was friendly and very helpful. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or call us at 888-STORAGE if we can help you with anything!

Cheryl D.

2 years ago

This storage place could have done a lot better. They raised my price after the first couple of months without telling me and claimed it was in my agreement. The price went up substantially. They also changed the code in order to get into the facility without notifying me, so I went there one day when the office wasn't open and I wasn't able to get in. The office was closed and awful lot, preventing me from communicating with them.

Business response:

Hi Cheryl, Thank you for leaving your review! We are sorry you had a negative experience with our rate changes. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month to month. Will you please give us a call at 888-storage to discuss what other options we may have for you?

Cheryl D.

2 years ago

This place is horrible. My rent went up $40 a month. It's allegedly " in my contract." $200 a month for a small space????? AND they changed the access code without notifying me.