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Extra Space Storage
- Self Storage
- Millbury, MA
About this business
Location details
147 Providence St, Millbury, MA, 01527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedI rented a storage unit on 2/10. Leslie was very helpful after I confirmed my lease agreement. I’m renting a 5’ X 10’ temporary storage unit. I made my first trip there on Saturday 2/11. Leslie was great in communicating where my storage unit was located and how to get there. The keypad access is very secure and easy to understand. The storage unit was very clean when I arrived. The lock I received to lock the unit is very durable. It took hardly any time to unload my car and partially fill the unit. Overall I’m extremely pl... read more
Business response:
Thank you for your feedback, Pete! Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Leslie. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
I was one of the first to reserve a storage unit when Millbury Storage opened, before they even put up the second building. It was a great place, with a local owner who made it feel like a home town company. I have remained for nearly ten years, until this past week. I moved from a 5x10 to a 10x10, to a 10x20, to a 10x25 during my time there. As soon as Extra Space Storage took over, they raised my monthly fees and reduced my access hours. I begged to be grandfathered for access hours, as I go to work at 3:30 AM and keep too... read more
Business response:
Hi Aaron, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us. We pride ourselves on delivering convenient facilities with extended access hours and excellent customer service all at an affordable price. Your comments will be reviewed internally, so we can look into why your experience did not meet our standards. Please call us at 888-storage if you'd like to discuss your experience in more detail.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.5 star rating with 93 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.