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Extra Space Storage

4.8

About this business

Location details

330 Old Oak St, Pembroke, MA, 02359, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.881 reviews
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Matthew Carberry's profile image
Matthew Carberry 
recommend  Recommended
4 months ago

Brandon at the Marshfield location was the most transparent, communicative, and easy person to assist with some of our issues. I want to thank Brandon for his time, effort, and phenomenal costumer service. Will recommend location to my network because of his service. 

Business response:

We are delighted to hear about Brandon's exceptional service at our Marshfield location. Your recommendation means a lot to us. 

Steve Southworth's profile image
Steve Southworth 
recommend  Recommended
2 years ago

Deb was very personable and helpful when we called, and we enjoyed doing business with her very much. 

Business response:

Hello, Steve. Thank you for the review. We're so glad Deb could meet your storage needs. Please stop by the office if you need anything! 

Lisa K. Coffey Dunphy's profile image
Lisa K. Coffey Dunphy 
2 years ago

"i'm movin' out" ~ B. Joel...Extra Space just raised our rent in Pembroke by $80/month. Stor-it had only raised rent once on me and it was a modest amount. AND Stor-it provided a dumpster for cleaning out units. no such luxury with Extra Space. units are outside, not climate controlled. don't know how they can rationalize such a steep increase apart from greed. thank you, Extra Space, for giving me the initiative to deal with stored items ~ 

Business response:

Hi Lisa, thank you for the feedback. We're sorry to hear you're unhappy with your rate. Our system assesses rates to see if customers are at or close to market value on their units. Occasionally after this process, customers will get a rate increase to bring them closer to market value. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 81 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.