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Extra Space Storage

4.8

About this business

Location details

901 Middle Country Rd, Middle Island, NY, 11953, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.8556 reviews
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Jason A.'s profile image
Jason A. 
rating
a year ago

We moved to Extra space storage from queens. What a difference!! The people who work here are amazing! Very helpful and accommodating. The facility is clean and first class!! I cannot say enough about this place!! 

Business response:

Hi Jason, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! 

Stephanie A.'s profile image
Stephanie A. 
rating
2 years ago

Extra space has been amazing! The unit always smells clean. Hallways are always clean. We have never had an issue it's been super easy. Donna is amazing we needed a few more days after our move out date and she did it without hesitation. I will def use them in the future if needed 

Business response:

Hi Stephanie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Donna! If you need anything, do not hesitate to reach out at 888-storage. 

Saint B.'s profile image
Saint B. 
rating
2 years ago

Had nothing but great things to say about this place. Donna called to check on the reservation and was very nice and friendly, but the star of the show was Brad! Stand up guy super friendly and thorough. He checked every box dotted every "i" and crossed every "t". Customer service expert. Well recommend and continue to do business here. Awesome place. 

Business response:

Hi Saint, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Donna and Brad. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance. 

Mel C.'s profile image
Mel C. 
rating
11 months ago

I've called multiple times and no resolution. You just scam people out of money.go to public storage! Flat rates yearly! No surprises! 

Business response:

We're disappointed to hear about your experience. Please contact us at (631) 430-9363 to discuss this further. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 556 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.