This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Parma, OH
About this business
Location details
12200 Snow Rd, Parma, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedThe customer service was awesome, I would recommend extra storage space to all my friends and family, Great job guys.
Business response:
Thank you for sharing! We're glad the customer service impressed you. Your recommendation means a lot to us, Darrell.
RecommendedNice place and friendly manager, would recommend.
Business response:
We're ecstatic to hear you had a nice experience at Extra Space Storage. Thank you for your feedback, Trent!
RecommendedThe Parma Ohio location is great. Taylor was excellent. She was very helpful. We have another space at another Extra Space and the staff is unrivaled at all of them. Appreciate all the help and support
Business response:
Thank you for your review! So glad Taylor and our team provided excellent help. We appreciate your continued trust across locations.
RecommendedI would absolutely recommend extra space storage to anyone I know. Cause today I really had an amazingly beautiful experience. The manager was so nice and kind and very helpful that I could not imagine after such a long time I had a great customer service. I wish you guys more success Basir Roshan
Business response:
Thank you, Rbrealbold! It's wonderful to hear you had a positive experience with us and that our team was nice and helpful. We want you to know that we are here to assist you with any further storage needs! Give us a call at (440) 534-9300 if anything comes up!
RecommendedEveryone I've spoken to has been very kind and helpful. Price very reasonable and process of rental very easy and quick
Business response:
Thank you for the review, Sandra! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
RecommendedSpace is great. Super clean, brightly lit, nice open ceiling. Once I got inside though, I couldn’t find any stairs going up, and I have an extreme fear of elevators. Luckily, I had someone with me. Didn’t lessen the anxiety, but I was at lease able to access my unit. Thank God a fire door was propped open so I could get down the steps. This door though couldn’t be accessed from the outside. I will have to figure out something for my future trips.
Business response:
Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review. We pride ourselves on keeping our storage facility clean, organized and well lit, and are thrilled to hear your experience reflects that! We appreciate your feedback and will be sure to review it internally. Please call us at 888-storage if you would like to discuss your concerns.
RecommendedRobert from central office could not be more helpful. He answered all of my questions, and he gave me all the information that I needed to make a great decision to go with extra space storage. I would recommend extra space storage and talking to Robert for any of your needs
Business response:
Hi Carol, thank you for recommending us. We're glad Robert could not be more helpful, answered all of your questions, and gave you all the information that you needed. Don't hesitate to reach out at 888-STORAGE if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 305 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.