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Extra Space Storage
- Self Storage
- New Berlin, WI
About this business
Location details
17000 W Rogers Dr, New Berlin, WI, 53151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
It was very nice to see Chandler's face, post Wisconsin historic floods at Extra Space Storage today. His calm demeanor is welcoming; and he always delivers solutions and GREAT NEWS! He is to be commended for taking his customer service skills ONE STEP FURTHER! Thank you Chandler!
I have been very happy with Extra Space Storage. I just needed a small unit and was happy to know you could get those. Economically it was a perfect solution as well as the location was convenient. The staff have always been super friendly and the facility is very clean. I also like the easy accessibility to get in. I would recommend them to anyone.
Business response:
We are glad to hear you are happy with Extra Space Storage. Thank you for sharing your positive experience with us! We're glad that our small unit options met your needs both economically and in terms of convenience. It's wonderful that you appreciate our friendly staff, clean facility, and easy accessibility. We truly value your recommendation and are grateful for your trust in our services.
I am blessed to have met David and that he was there to help me out on my dilemma. He is a beautiful soul. There is good people out there and he is one of them. I was moving my stuff into the storage today, and with my luck I forgot the keys to the lock in my car that I had parked at the U-Haul place and I had my old storage key and lock which they use the same one with me and he was nice enough to help me get back into my storage by removing the lock that was originally there his customer service is magnificent. I give him ... read more
Business response:
Your positive feedback is incredibly valuable. We appreciate your kind words about David and our storage facility. Thank you for choosing Extra Space Storage.
Great Deals Fast move in Clean facility
So glad I found this place! Opened in September. Cleanest self storage facility I have ever seen. Code access, locks work like a charm. Each fall I store my pool furniture and equipment. Was looking for something a little closer and found this gem of a place. Since it's new, they offer incredible deals - almost 40% less than I was paying for the last 8 years. Far superior to any self storage in the area (I know, because I've used them) for the price. Ask for Devantte and I'm sure he will hook you up.
Don't sign up and pay on the weekend because they need to restrict your access so you're paying and you can't get in don't load up your car and if you call they can't help you either there. They're good at taking your money right away though and forcing a lot on you every time you run from them b
When we researched places to store our furniture while we went on a year long sabbatical, we relied on good recommendations for Extra Space Storage in New Berlin, Wisconsin. We met with the on-site manager and were impressed with the cleanliness of the facility and the ease of using it, so we rented a 10' x 20' storage unit. We were told that the introductory monthly rental fee of $130 MIGHT increase based on local market conditions. When we asked about signing a one-year lease, we were told that Extra Space Storage operates... read more
Business response:
Thank you for your feedback, Mark. We strive to provide transparent and competitive rates and occasionally adjust them to reflect market conditions. We regret that this change did not meet your expectations. Please call us at 888 (262) 208-1878 to discuss your concerns regarding your rate increase.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 196 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.