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Extra Space Storage
- Self Storage
- Boulder, CO
About this business
Location details
5815 Arapahoe Ave, Boulder, CO, 80303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedTrevor was amazing at helping me get moved out of my unit at the Broadway location, from the site at Arapahoe! Though when you are having your office remodeled! But way to keep the awesome customer service going!
Business response:
Thanks for the kind words about Trevor! We're glad he provided amazing customer service during your move-out process from your unit at the Broadway location. It's wonderful to hear that Trevor was able to assist you so well with the transition from the Arapahoe site, especially during your office remodeling project. We truly appreciate you taking the time to recognize Trevor's efforts in helping make your move-out experience smooth and positive. Your feedback about our customer service means a lot to us!
RecommendedWhile it’s not elegant, who cares. It’s an extra garage. And then people are so nice and diligent. I highly recommend!
RecommendedGeraldine was awesome super good
Business response:
Thanks for the awesome feedback, Andres! We work hard to meet the expectations of our customers, and we're happy to hear Geraldine hit the mark for you! Don't hesitate to stop by the office or contact us at (720) 340-8884 if you need anything.
RecommendedKarla is an excellent manager. She was so helpful and friendly. It’s hard to find great customer service these days! Thanks Karla! Cheryl 5 stars *****
Business response:
We're ecstatic to hear that Karla provided excellent customer service. Thank you for sharing your experience, Cheryl!
RecommendedGreat and helpful people. Great property and competitive rates. I think the staff are the best part of renting here!
Business response:
Thank you for your review! We're glad to hear you found our staff helpful and the property great. We appreciate your feedback.
Worst service ever. They charged us for two units when my son was clearly only using one yet charged us for both and threatened to auction off his belongings. They have two locations and he tried to get into his unit at the wrong space. Instead of saying maybe try the other location they just rented him another space. It was a mistake on both sides yet they charged him twice and got snippy on the phone with me. If Brittney answers the phone hang up. Better yet, use another place because this one is awful!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 734 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.