This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Milwaukee, WI
About this business
Location details
4565 N Green Bay Ave, Milwaukee, WI, 53209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Hi the two lady staffed members that helped me out was very helpful and nice!… I Thank them very much!😊
Business response:
We are delighted to hear our team members were helpful and nice! Thank you for your kind words, Brandon.
The manager is extremely rude ! You can’t even talk to this woman she just talks, louder and louder and talks over you. None of our employees care for her. She just turns up her 2 inch long nails at our employees and walks away. We have been trying to get to our equipment for over a month. Our bills were up-to-date as they were Auto debited from our credit card. . We would set up times to meet the alleged manager, and she would never be there. When you call corporate, it’s an offshore phone center. All they could tell me t... read more
Business response:
We sincerely apologize for any inconvenience you experienced during your interactions with our facility. We take all feedback from our customers very seriously and want to ensure we address your concerns properly. Please feel free to contact us directly at (414) 376-3388 so we can further discuss the issues you've raised and work towards finding a satisfactory resolution. We appreciate you taking the time to share your experience, as it helps us improve our service.
Have been trying to get ahold of someone in the office before stopping over to make a payment. No one has answered for ~1.5 hrs. at this point. At other times (recently) this has also happened. Storage unit is fine otherwise.
Business response:
Please accept our apologies for the difficulty you experienced in reaching our office. We will address this issue promptly to ensure better communication in the future. Thank you for bringing this to our attention.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 770 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.