Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9

About this business

Location details

6208 Jahnke Rd, Richmond, VA, 23225, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.9589 reviews
Select a rating
Kile Forbes's profile image
Kile Forbes 
recommend  Recommended
2 months ago

Sandra @ExtraSpace storage on Jahnke Road in Richmond, VA is a real pleasure to work with. She is very responsive, caring, helpful, kind, and hard-working and makes me feel valued renting space at this location. She is by far the best customer service person at any company I know of and she keeps the property immaculately clean. Best experience ever 

Business response:

We are elated to hear Sandra made you feel valued. Your kind words mean a lot to us and will be shared with her. Thank you, Kile! 

Adenike Adesina's profile image
Adenike Adesina 
recommend  Recommended
4 months ago

Sandra was so excellent and good at receiving and attending to us today. We felt like friends. Thank you Sandra 

Business response:

Your feedback is incredibly valuable, Adenike! Sandra sounds amazing - we're thrilled she made you feel welcome and friendly. 

Lynette Roberts's profile image
Lynette Roberts 
recommend  Recommended
5 months ago

Sondra was excellent and satisfied my need great service and great vibes🌹🦋❤️ 

Business response:

We greatly appreciate your feedback about Sondra's excellent service and positive energy! So glad we could meet your needs, Lynette. 

Janelle Christine's profile image
Janelle Christine 
recommend  Recommended
9 months ago

love this place. Sondra is fabulous. Helps us every time. Thank you so much! 

Business response:

We are thrilled to hear you love this place! Sondra will be delighted to know her help means so much. 

Sam Silva's profile image
Sam Silva 
recommend  Recommended
9 months ago

Sondra was super friendly and helpful, as always! Very accommodating and straight forward and clear in her instructions 

Business response:

We are delighted to hear Sondra provided such friendly, helpful service. Thank you for recognizing her clear communication and accommodating approach. 

Jesse Richards's profile image
Jesse Richards 
recommend  Recommended
10 months ago

Sondra was very helpful !!! 

Business response:

We are glad to hear Sondra was very helpful! We appreciate you sharing your positive experience with us. 

Nicole L Strauss's profile image
Nicole L Strauss 
recommend  Recommended
a year ago

Wonderful storage unit and people! Great experience to store my stuff! 

Business response:

Your review is appreciated! So happy you had a wonderful experience with our storage unit and team! 

Javon Love's profile image
Javon Love 
recommend  Recommended
a year ago

Loved the service and how kind the employees are! Specifically wanted to shout out Sandra Hunte! 

Business response:

We are ecstatic to hear you loved our service! Sandra and our team appreciate your kind words. 

David Mallory James's profile image
David Mallory James 
recommend  Recommended
a year ago

Recently rented a storage space at the Janke Rd facility. Would like to thank Nicole Brooks for the friendly, professional manner in which she handled my rental. I would recommend this business for their storage needs 

Business response:

Thanks for sharing your experience with us, David. We're overjoyed to hear that Nicole provided you with friendly and professional service at our Janke Rd facility. We appreciate your recommendation and look forward to assisting you with your storage needs in the future. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 589 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.