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Extra Space Storage
- Self Storage
- Charlotte, NC
About this business
Location details
1325 W Mallard Creek Church Rd, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Convenient This location was the closest to my home. Great customer service. They call to confirm your reservation as well as follow up. My initial rate changed when I changed my move-in date although when I asked would it remain the same, I was told yes. That was not the case. There was a $17 increase. Not too bad but, not what I was expecting walking in to fill out my paperwork. I also feel like insurance information/pricing should be listed on the website. I was definitely not expecting my monthly rate to increase as well... read more
Easy experience Did everything over the phone. Check in was effortless.
Good experience Customer service was great. I would recommend to others
75 spaces - a joke - see below I only used the space for 24 hours and got no money returned - even though roration is advertised. I would tell anyone that asks to find an alternate space to use. The building is new, the facility is not well-kept. Customers leave trash and it isn't removed in a timely manner. There was glass on the pavement where I parked my car to unload and explore the space. A day later it was still there. The storage space I was given was less than 8 feet as a huge air duct consumed a part of the space. T... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 632 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.