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Extra Space Storage
- Self Storage
- Monroe, NY
About this business
Location details
1111 State Route 17M, Monroe, NY, 10950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedI had just been charged for the beginning of the month. I was there on the 4th, cleaning out my unit and the on site manager (his name was Chance) actually refunded my monthly charge. I’ve always had great experiences with them. Thank you Chance!
Business response:
We are delighted to hear about your great experience with Chance! Thank you for sharing your positive feedback about our team, David.
RecommendedThis Location is great! Easy access clean facility and Mike Is very helpfull. 5 stars 👍🏻
Business response:
Thank you for your review, Shawn. We are glad to hear you find the location clean with easy access and that Mike has been very helpful.
Recommendedfacility is clean and easy to get to.
Business response:
Thank you for your review, Fritz! We're glad you found our facility clean and accessible.
Recommendedplace is really clean and staff is excellent
Business response:
Thank you for taking the time to share your positive experience with us. We appreciate your feedback!
RecommendedMike is the best. also, the facility is very clean.
Business response:
We greatly appreciate your kind words about Mike and our clean facility. Thank you for choosing Extra Space Storage!
RecommendedMike is a great person to deal with at the Monroe location. Very helpful with everything. The units are very secure and clean.
Business response:
We are grateful for your kind words about Mike and our Monroe location! Thanks for choosing us, Nicholas.
RecommendedI recommend you give this business a tey and aee for yourself if there any good at storage and i think it’s money back if you are not satisfied!!!
The facility is clean and the person at the front desk is very nice. The only problem I have is every two months I would get a bill telling me that my rate has now increased. The rate didn’t increase by 10 or $20. It would increase by $70-$80 a month so just after a year I went from paying $90 a month to 250 a month for a 10 x 10 unit
Business response:
We sincerely apologize for any inconvenience caused by the rate increases you've experienced. We understand your frustration with the frequency and amount of these increases, especially as they've significantly impacted your monthly payments over the past year. We value your feedback and would like to address your concerns directly. Please get in touch with us at (845) 774-7233 at your earliest convenience so we can discuss this matter in more detail, review your account, and explore potential solutions to better meet your s... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 767 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.