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Extra Space Storage

4.9

About this business

Location details

5890 Fort Dr, Centreville, VA, 20121, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9722 reviews
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Morgan M.'s profile image
Morgan M. 
rating
a month ago

A positive customer service experience is what makes a place stand out, and Colin made that happen. His professionalism, kindness, and attention to detail were outstanding. Highly recommend Extra Space Storage -- truly a five-star experience. 

Allison F.'s profile image
Allison F. 
rating
5 months ago

Very quick, friendly and informative. They got us set up and showed us a unit within 20 minutes. Very nice and honest and got us the best rate for what we needed. Great service! 

D C.'s profile image
D C. 
rating
a year ago

Colin and Jay are Great at Extra Space Storage, Fort Drive, Centreville location. Very clean, professional, and safe area. Thank you! 

Business response:

Hi D, thanks so much for your review! We are thrilled to hear your experience was positive with Colin and Jay. We are always here to help with your storage needs! Give us a call at (703) 665-4773 or stop by the office if you need anything! 

Shannan Z.'s profile image
Shannan Z. 
rating
3 years ago

Absolutely the best service today in Centreville. Questions answered, friendly and very knowledgeable. I knew I picked the best place! Thank you!! 

Business response:

Hi Shannan!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (703) 665-4773 or stop by the facility! 

Mark J.'s profile image
Mark J. 
rating
5 years ago

I used Extra Space while I was moving for temporary storage. The employee who got me set up over the phone was very helpful and friendly. The over-the-phone registration process is simple and convenient and took less than 10 minutes. I never had to speak with anyone in person during the registration or move-out process - a real plus during this time. The facility itself is clean and well maintained. Cameras are located around and inside the facility and there are key pads to both enter the building and to use the elevator.... read more

Business response:

Hi Mark, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities. We are so glad to hear your experience reflects that and that we could provide a safe, contactless rental experience for you. Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future. 

Karen K.'s profile image
Karen K. 
rating
5 years ago

I needed some temporary storage space so I can stage my house for sale. Extra Space Storage was conveniently located and easy to get in and out of. The employees were very knowledgeable and friendly. I'll be looking into the location in my new city once I get there since I'll need temporary storage there, too. 

Business response:

Thanks for the awesome review, Karen! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We're here to help if you have any questions or need assistance with your rental. 

Christy M.'s profile image
Christy M. 
rating
10 months ago

We have things in storage, and it's clean and dry. But they keep hiking the price with no warning - from the initial price of $99 we're now up to $313. Beware because once your stuff is there it's hard to move it. 

Business response:

Hi Christy, we know that providing customers with convenient, secure and professional storage at an affordable price is important. Our team continually reviews our competition's offerings in order to deliver you a valuable solution for storing your belongings. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 722 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.