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Extra Space Storage
- Self Storage
- Indio, CA
About this business
Location details
82815 Avenue 42, Indio, CA, 92203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
My whole experience went well.Got all information needed and was helped right away very welcoming and a very clean storage.
Business response:
We genuinely admire your positive feedback! Thank you for choosing Extra Space Storage for your storage needs.
Nice new place, nice staff very helpful. We have storage inside and out at parking area. Inside storage is nice and clean so far, maybe with age that could change, time will tell. Outside is nice covered area, the only downside is that it's not secure. I've only been there two weeks and already my rv has been broken into. Others around me have been compromised several times. Don't know if I will stay, unless they make some changes.
Business response:
We appreciate your input. Thank you for your wonderful feedback on our new facility and helpful staff. We are concerned to hear about the security issues you experienced and will address them promptly.
Horrible!!!We are very disappointed with this company because they said they sent a letter out, increasing my rate by double the amount and I never received a letter and for five months they double charged my account and would not do anything about it or try to help in anyway on my unit. They simply said there's nothing we can do And that is bad business.
Business response:
Please accept our apologies for the billing issues and lack of communication. Contact us at (760) 762-4366 to resolve this matter.
Just finished my move out of this location. In less than a year they had increased my monthly rate by nearly 3x the rate I moved in at. The most insulting part was they were offering online rates of $220 but my most recent notice to increase was over $350 a month. Do not fall for their bait and switch like I did or you too will be moving twice in less than a year. Stay away from this location and management!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 141 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.