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Extra Space Storage
- Self Storage
- Reno, NV
About this business
Location details
9300 Double Diamond Pkwy, Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Just rented a couple of storage units here and I'm really impressed. The place is super clean and feels very safe. They make moving your stuff in or out really easy with carts available and elevators. It's temperature controlled so you always feel pretty comfortable. Renting the unit took very little time and we were able to start using it the same day.
Really good experience getting two new storage units that needed climate control. Noah was easy to deal with and the pricing is very competitive. The place is extremely clean, unlike the one that we are leaving. Love the lock system. The $20 lock fee is very fair, especially since you can use the same lock and key for both of the units (which we got side by side. The only quibble I have is that you need to punch in your ID code to get in, then to get to the floor your unit is on, which, while a bit of a pain, does lead to a ... read more
Noah was wonderful to work with. Very helpful and professional. Property is great. Highly recommend.
Business response:
We're happy to hear that Noah was wonderful to work with and that you found the property great. Thank you for your feedback!
Signup was super simple and straightforward. The facility is clean and well maintained, but it really is the staff that makes it so good - Noah in particular has been fantastic and checks in when I am there to make sure everything is going well.
Business response:
Your positive feedback is greatly appreciated. We're glad to hear that you found our signup process simple and that our staff, particularly Noah, has been fantastic. Thank you for sharing your experience with us.
Facility is clean, but they scam you with the $20 lock fee. It says it will be ready for you when you get there but it isn't and they don't refund the fee. Had to buy my own lock.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.6 star rating with 92 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.