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Extra Space Storage

4.6

About this business

Location details

1715 S State St, Provo, UT, 84606, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.6200 reviews
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Donna Rose Donnell's profile image
Donna Rose Donnell 
recommend  Recommended
4 months ago

See Nashayla she is knowledgeable and friendly. She will get you the best deal available 

Business response:

We are delighted to hear about your positive experience with Nashayla! Thank you for recognizing her knowledge and friendliness. 

Elizabeth Bouthillier's profile image
Elizabeth Bouthillier 
recommend  Recommended
6 months ago

extremely friendly service great space , great place 

Business response:

Thanks for the positive feedback, Elizabeth! We greatly appreciate your review and are glad you had a great experience at Extra Space Storage. 

Amanda Sexton's profile image
Amanda Sexton 
recommend  Recommended
6 months ago

the provo one is awesome Understanding and works with you very patshitly. They understand a lot better than others. Do the gate always works? And when you go in it's not like you're being criticized or anything. If you don't have the money right then and there and you communicate with them, they're very understanding and work with you. I recommend them to everybody. Brenda is awesome and I hope I spelled her name right and she's one who works there. It doesn't feel like you're going and talking to a business person. When ... read more

Business response:

Thank you for your wonderful feedback. We're glad to hear about your positive experience at Extra Space Storage in Provo. We appreciate you taking the time to share your thoughts about our staff's understanding and patience, especially Brenda. It's great to know that our team's efforts to create a welcoming and supportive environment have made such a difference for you as a single mom. We strive to provide excellent customer service and are happy to hear that we've succeeded in your case. Thank you for recommending our servi... read more

Makell Gardner Boyd's profile image
Makell Gardner Boyd 
recommend  Recommended
7 months ago

Easy set up of unit and helpful Staff 

Business response:

We're elated to hear that you found the set up of your unit easy and our staff helpful. Thank you for your feedback! 

Quirl Jacob Hansen's profile image
Quirl Jacob Hansen 
2 weeks ago

Do NOT use this storage space. They bought out the previous owner and promptly DOUBLED the rates. They also took away the dumpster that was free for patrons to use. Some of the units have leaky ceilings. I had some important documents ruined in one of the units. 

Business response:

We apologize for any inconvenience with rate changes, removed amenities, and damaged documents from leaky units. Please contact us at (801) 872-7704 to discuss your concerns. 

Craig Williams's profile image
Craig Williams 
2 months ago

Absolute scumbags!! I don’t have the time to go into all the details about how horrible this corporation is! 

Business response:

We apologize for falling short of your expectations. Please contact us at (801) 362-4249 to discuss your concerns directly. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.6 star rating with 200 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.