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Extra Space Storage
- Self Storage
- Henderson, NV
About this business
Location details
408 W Lake Mead Pkwy, Henderson, NV, 89015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedI’ve had a great experience with Extra Space Storage! Every time we went into the office, the staff was always very friendly and welcoming. The facility is clean, quiet, and well-maintained, which made me feel very safe and comfortable. Denise was especially supportive and helpful. She made the entire process simple, quick, and easy, and was always willing to answer any questions we had. Thank you, Denise, and Extra Space Storage, for making everything such a smooth and positive experience! Highly recommend
Business response:
Thanks for the positive feedback, Pablo! We're happy to hear that you had a great experience with us at Extra Space Storage. We appreciate your recommendation and are glad Denise was able to assist you.
RecommendedFirst of all ExtraSpace storage on Westlake Mead is very clean and Rob was the best he was very friendly, polite efficient he helped with any situation I had. Customer Service is hundred percent I would recommend Xtra Space Storage on Westlake Mead.
Business response:
We greatly appreciate your kind words about Rob and our clean facility. Your recommendation means everything to us.
RecommendedShout out to Rob. You are truly a pleasure to work with and you provide options I did not think I had. Thank you
Business response:
We deeply cherish your kind words about Rob! Thrilled he provided helpful options and excellent service.
RecommendedShout out to Rob! At the W Lake Mead Store in Henderson NV. I had an issue with my Account and he Figured it out and left me a voicemail confirming he fixed the problem and i was definitely Satisfied!
Business response:
We are delighted to hear Rob at our W Lake Mead store provided excellent service! Thank you for sharing how he successfully resolved your account issue.
RecommendedClean convenient helpful staff.
Business response:
Thank you for your feedback, we deeply respect your kind words.
They get you in at a reasonable rate and then have outrageous increases . My unit started out at a little over $80.00 a month. The first increase a few months later put it to around $120.00 which was a 50% increase which I thought was a little steep. Then at 11 month mark I got a notice that they increased it again to a total of $203.00. I emptied the unit. That is a 250% increase in the first year.
Business response:
We understand your frustration with the pricing increases, Jewel. We'd like to discuss this with you directly. Please contact us at (702) 660-0196.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 244 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.