Extra Space Storage

Rane M 

on Google

a month ago

Customer service was great, they were taking over my storage location and I had a few questions. The young man was very personable, courteous and patient with me asking lots of questions about if there would be changes and how they would affect me and the services they offer. They even have a person in the office full time at this location. 

Richard 

on Google

5 months ago

Don't fall for the good prices. Very misleading. The first month special was actually a 5 day special for me. The only to get the full month is to start your reservation on the first or last day of the month. Say you start on the 29th, you get either a one or 2 day special. So you pay the fees and rent at the special rate, then 2 days later you owe the full month plus the expensive insurance that you're forced to pay. I was one day late on my bill, and they locked my unit. When I called, they guaranteed me if I went ahead an... read more

Ethan Conley 

on Google

2 weeks ago

Louis helped me get into my unit and answered all my questions about access. Great, friendly customer service, 6 minutes from UNCC main campus. 

Lydia Mugnolo 

on Google

11 months ago

I would strongly warn against renting an inside climate-controlled unit at this location. My unit experienced water damage from the buildings roof, resulting in rust and water damage to my belongings. Evidence of water seepage can be seen on the ceilings. While SafeNest offers an insurance plan that covers such damages, they do not cover costs if you insure the unit outside of their plan with your personal insurance company. It's unacceptable not to provide coverage outside their plan when the damages are caused by their bui... read more

Winnie Williams 

on Google

4 weeks ago

Very helpful experience making sure my account information was up to date. Manager was very friendly and eager to answer my questions. Thank you!