Extra Space Storage

A. S. H. 

on Google

2 months ago

Front desk people were friendly if we find them on site. Billing was terrible. The first unit we were assigned were dirty. We requested to switch to a different unit and never used the first one. We were charged for both for the first month. The promotion rate ran out in two months then we were charged for the regular rate. At month 6, our rent just “doubled”. It’s ridiculous how much they are charging for the condition of the place and lack of customer service. This is definitely not a place for long term rental. Get ready ... read more

Bob Stansell 

on Google

3 weeks ago

I am a vendor for this location and it is always a pleasure working with the site management. The site is clean and neat. The management has done a great job on this location. I always enjoy working with CJ. 

Audree Gilbert 

on Google

3 months ago

Mark Black was great, he took all my storage needs into consideration. I've just closed my account with morningstar this week located on wt Harris. Mark was so helpful at the steelcreek location I'm thinking about getting one at the Statesville Rd location also. . Big thumbs up to Mark he solely won over my business. 

Staci T 

on Google

3 months ago

Worst experience. From the first day we moved in till the day we moved out. Zero communication from the manager James. Left multiple messages and emails when information was not fully provided re: gate access, someone else parked in our spot and billing error. James never returned our calls neither did the district manager. Beware. 

Susanne Garrard-Gaines 

on Google

2 weeks ago

CJ was very helpful in closing our storage space. He was friendly and explained the charge adjustment and closing the account in detail.