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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 553 Saint James Ave, Springfield, MA today! Our large selection of storage units, climate-controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of... read more

Location details

553 Saint James Ave, Springfield, MA, 01109, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.993 reviews
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Luis Omar Martinez's profile image
Luis Omar Martinez 
11 months ago

It was an awesome experience from beginning to end. We were helped out by Scott who demonstrated great customer service, he was helpful and friendly. Appreciate the time they took to explain things and show us around. Very upfront, honest, but also understanding. Highly recommend them to anyone seeking to use storage services. 

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djwhatitiz 
10 months ago

Johnny was incredibly respectful, friendly, and courteous! The facility is brand new, exceptionally clean, and climate-controlled, which is a huge plus. The price is amazing—100 stars! 

Denise Lambertson's profile image
Denise Lambertson 
a year ago

Scott was so helpful and patient with us when we were having trouble with the portal. We probably spoke to him 6 times in one day. He was proactive, responsive and seemed to really care. The space is pristine and easy to get to. 5 stars all around. 

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Lexis Cruz 
a year ago

They are great at explaining different storage sizes, prices, and process of renting when I first joined. Anytime I had to communicate with the owners they were super pleasant and helpful. Always clean and quiet. 

Star's profile image
a year ago

BKAYE staff was so helpful and clear with all there answers to my questions from the first day I walked into the office, very nice and respectful, I couldn’t have been more grateful for that. I already had anxiety over the fact that I had called numerous storages and was given attitude or being told they were unsure of What was available or did not have an answer to some of my questions and then having to put all my belongings in storage for the first time ever, I was insured by BKAYE that everything would be safe, I was co... read more

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Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 93 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.