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Extra Space Storage

4.9

About this business

Location details

553 Saint James Ave, Springfield, MA, 01109, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.9270 reviews
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Juan Z.'s profile image
Juan Z. 
5 days ago

Im highly impressed with the functionality of the extra space app! It allows you to open the gate and building entrance with little to no hassle. The lady in the front office Ninoshka is a pleasure to deal with. She's courteous, kind and very knowledgeable. I just acquired a 5×10 storage room for 4 months at a great price. a decent size. I will write a future review with my honest opinion in a few months. 

Business response:

We are delighted to hear about your positive experience with our app and Ninoshka's helpful service! Looking forward to your future review, Juan. 

Andy B.'s profile image
Andy B. 
a year ago

Manager was pleasant and helpful. Facility is manned six days a week. Vehicle area is secure, fenced and gate access is only with the provided code. 

Business response:

We're delighted to hear about your positive experience at Extra Space Storage. Your feedback is appreciated! 

Leslie T.'s profile image
Leslie T. 
6 months ago

Elevator didn’t even work 

Business response:

Sorry for any inconvenience with the elevator. Please contact us at (413) 259-8493 to resolve this issue. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 270 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.