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Extra Space Storage

4.3

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Location details

55 Salem St, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.3145 reviews
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Evgenii Sharkhun's profile image
Evgenii Sharkhun 
a week ago

Adolfo is absolutely fantastic! From the moment I arrived, he was friendly, professional, and went out of his way to make the rental process quick and easy. He explained everything clearly, helped me find the right unit for my needs, and made sure I understood all the details. The facility is always clean, secure, and well-maintained — you can tell Adolfo takes pride in keeping everything running smoothly. Customer service like this is hard to find these days! Highly recommend this location and especially Adolfo for anyone n... read more

Courtney Fallon's profile image
Courtney Fallon 
2 weeks ago

I've rented a unit from this location (10x10') for about 6 months now and I couldn't say enough about the staff at the front desk. They are cordial, polite, patient, attentive. And the space is very easy to access, quite not busy. And great location off Woburn center. Couldn't be happier. 

Jason Bates's profile image
Jason Bates 
2 weeks ago

Wonderful experience, easy to rent. A unit found what I was looking for in short order. And the person helping me was just wonderful. I didn't even mind spending the money. I felt it was well spent. They were informative and very easy to talk to. Good experi 

Donna Jean Sullivan's profile image
Donna Jean Sullivan 
3 weeks ago

I appreciate the immediate care & concern addressing my needs at Extra Space Storage, on Salem St. in Woburn, by the Supervisor Adolpho. When I presented my anxiety about a problem that I saw no solution for, except to pack up my belongings & vacate the premises, Adolpho was very understanding and assured me, he would find a solution right away. He noted I had been a loyal customer for over 10 years & wanted me to be satisfied & continue as a customer. I am deeply grateful for Adolpho’s concern and the speed with which he ... read more

Heather Sullivan's profile image
Heather Sullivan 
2 months ago

Not a fan. I’ve had my unit there for about a year since they were CubeSmart before Extra Space took over. I had no idea ExtraSpace had taken over operations except for a random call from them that I hadn’t paid my bill. It was set up for auto pay as CubeSmart. I didn’t get a letter about the merger until AFTER they called me looking for money. And they have since jacked rates up. My unit has nearly doubled. Terrible communication and customer service and shame on both CubeSmart and ExtraSpace for not disclosing the transiti... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.3 star rating with 145 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.