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Extra Space Storage
- Self Storage
- Aurora, CO
About this business
Location details
50 S Havana St, Ste 500, Aurora, CO, 80012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I had let the staff know that I cleared and cleaned my unit out a month before and because the younger lady I talked to didn’t put it in the notes they sent my empty unit to auction trying to charge me almost $400 for a unit I haven’t had in over 2 months. Left the big wood thing that was in my unit they refused to remove when we got the unit . Also while there , there were a lot of break ins , theft or damage to units. A lot of activity always. Front staff wasn’t the nicest. Sad they switched to extra space.
Customer service was great! They helped me honor the price they quoted me a month ago. They made it so easy to sign up and get my storage unit setup. The staff were so nice and kind I would highly recommend this place!
Never experienced Extra space before until now. They are understanding and motivated to work with you in any situation. They figure out problems you have and are very kind people on the office. I spoke woth Debbie and a couple of time over the phone and she was so understanding and have very good customer service over the phone.. Highly recommend it here...
I met Ariana when looking for storage for my house hold items and a vehicle. She was extremely nice and knowledgeable. If you need storage. I would recommend finding her for help.
They must have recently sold again... Rental rates just increased by approximately 73% going from $75 a month for a very small unit to $130 a month. They claim it's based on "fair market value". We'll be out before the end of the month. Not going to pay that large of an increase.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.5 star rating with 170 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.