Extra Space Storage

Nikki Dominguez 

on Google

6 months ago

If I could give 10 stars, I would! Austin and Jonathan at Extra Space Storage are absolute gems. From the moment I made my reservation, they went above and beyond to make sure everything was seamless. They were thoughtful, attentive, and incredibly helpful — not just in making sure I had the right space, but that I had it exactly when I needed it. On the day of move-in, they made the entire process smooth and stress-free. Signing up, getting in the system, walking through the details — they handled it all with such profess... read more

Shaun Carollo 

on Google

a week ago

If you enjoy working with people that routinely lie to you with a straight face, this place is perfect for you. I had repeatedly asked them to replace/repair the light outside my unit for 6 months and finally had to track down the regional manager on LinkedIn to get something done about it. The last straw was that for the last 2 months, there are no carts. When asked, they said they are all being used. That's weird, since it's never been an issue before. Went there @ 6am and still no carts. So they're just getting stolen and... read more

Scott Moore 

on Google

2 weeks ago

I moved in with CubeSmart storage, and they changed last summer to Extra Space. After a few months honoring my old rate, they doubled my rent. I will be moving my belongings out. I would avoid this place. Follow Up: I did call the office and was offered a lower increase (still an increase of course), but she refused to credit me for the two months I paid double. So you charged me double. I think what you are doing is awful and you should be ashamed. Again, I would avoid Extra Space Storage. They simply do no care. 

Tyler Barrett 

on Google

2 months ago

Stay away from this place. All the other reviews are brand new customers and don’t realize how aggressive they raise prices after you move in. My rent has now increased 114% (3 different increases) in less than 2 years. I would advise staying away from this company altogether given their pricing tactics. 

Raasin McIntosh 

on Google

4 months ago

I had a fantastic experience with Extra Space Storage, thanks to the outstanding customer service I received—especially from Lindsay. She was incredibly patient and professional while helping me navigate a fraud hold on my organization’s bank account. Her friendly demeanor and willingness to work with me through a stressful situation made all the difference. Because of her support and professionalism, I felt confident continuing with Extra Space and even paid for an additional three months. Lindsay truly went above and beyon... read more