Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Store your belongings at Extra Space Storage on 1411 W 5th St in Austin, TX today! Our large selection of storage units, , exceptional security and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

1411 W 5th St, Austin, TX, 78703, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.8197 reviews
Select a rating
Nikki Dominguez's profile image
Nikki Dominguez 
2 months ago

If I could give 10 stars, I would! Austin and Jonathan at Extra Space Storage are absolute gems. From the moment I made my reservation, they went above and beyond to make sure everything was seamless. They were thoughtful, attentive, and incredibly helpful — not just in making sure I had the right space, but that I had it exactly when I needed it. On the day of move-in, they made the entire process smooth and stress-free. Signing up, getting in the system, walking through the details — they handled it all with such profess... read more

Raasin McIntosh's profile image
Raasin McIntosh 
3 weeks ago

I had a fantastic experience with Extra Space Storage, thanks to the outstanding customer service I received—especially from Lindsay. She was incredibly patient and professional while helping me navigate a fraud hold on my organization’s bank account. Her friendly demeanor and willingness to work with me through a stressful situation made all the difference. Because of her support and professionalism, I felt confident continuing with Extra Space and even paid for an additional three months. Lindsay truly went above and beyon... read more

Craig Doria's profile image
Craig Doria 
3 weeks ago

Very helpful staff - and efficient. Lyndsey even noticed when I’d forgotten to lock my unit and sent me a voicemail. This is the second time we have used this branch of Extra Space storage and will certainly use them again. 

Dwayne Weber's profile image
Dwayne Weber 
3 weeks ago

The store manager was very attentive and polite. The store is always super clean. Thank you very much. No need for improvement. Fair price, good location, effective personnel. 

Patty K's profile image
Patty K 
6 years ago

Salvador was so polite and helpful! The units are clean and new, with plenty of covered parking by the front doors. We came on a rainy day and all of our things stayed dry as we unloaded them. Really nice facility! 

View all google reviews

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 197 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.