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Extra Space Storage
- Self Storage
- El Paso, TX
About this business
Location details
11501 Gateway N Blvd, El Paso, TX, 79934, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
We noticed that an ExtraSpace Storage unit was going to open close to our house. We decided to fill out an online application to receive a notice as to when the new unit opened. We received a call from April letting us know that they were now open, and that she could answer any questions we might have. We decided to go and check out the new storage units. April was so friendly, informative and knowledgeable that we rented a unit on the spot. I highly recommend April if you are interested in renting a unit from this location.
I was on the waitlist for this location since November 2025 and was contacted after the grand opening regarding pricing. When the rate was higher than my current unit and I declined, the manager, Saul, stated that “promotion hopping” is not permitted, which was inaccurate. I was simply responding to outreach for a closer location. Although an apology was later offered, the interaction left a negative impression and influenced my decision not to move forward. I encourage management or corporate leadership to review communica... read more
The staff was super friendly especially Saul. i have been waiting for the location to open since November. They called me back when they were all opened up. I’ve worked with other storage companies and I’ve got to say this is the best experience I’ve had.!
So far I’ve had a great experience at this location. Employee Eddie S. was very friendly and went out of his way to answer all of my questions and reassured me with any concerns I had. I would recommend this location to friends and family.
Nice and clean place. Very good customer service.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 15 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.