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Extra Space Storage
- Self Storage
- Salt Lake City, UT
About this business
Location details
324 S State St, Salt Lake City, UT, 84111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Towne Storage is such an easy, stress-free place to rent from. No long-term contracts, setup was a breeze, and the prices are way better than anywhere else I checked, and the units are cleaner too. I highly recommend.
I needed storage for my son‘s belongings during the summer as he is a student. This was very conveniently located, reasonably priced and easy to set up online. We were told our initial usage of the facility needed to be Monday through Saturday during business hours and I was confused when I got there and there was no people there just a machine. We bought your typical self storage lock before we got there, the way their doors are set up, though you have to use the lock that they sell you (about$16). We purchased it throug... read more
Positives: Great, convenient location. Negatives: My unit was FLOODED WITH SEWAGE, I lost access to my stuff for a few weeks and then Towne Storage's insurance declined to pay out anything to cover my losses. "Flooding due to surface water isn't covered..." The other negative is that after certain hours you have to pay to enter the garage (to access your unit) instead of using the validation feature. Apparently there is a special code you can give the attendant to get in for free but management hasn't made that available t... read more
I've worked with Towne Storage for years and have always found them to be trustworthy, transparent, and professional!
They have absolutely no customer service. Totally unable to get through by phone and when I did get to leave a message it took awhile for anyone to call me back. They incorrectly charged me when I started the unit rental, didn't provide any paper confirmation of anything, but finally corrected the first bill. Then they did not provide check-out instructions and even though I left my lock with the key in it on my unit as I "checked out" they still charged me for an extra month saying I should have removed the lock altogether.... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 3.8 star rating with 23 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.