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Extra Space Storage
- Self Storage
- Charlotte, NC
About this business
Location details
8500 S Tryon St, Charlotte, NC, 28273, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I had a great experience at the Extra Space Storage on South Tryon Street thanks to Betty, the manager. She runs the facility professionally and keeps everything organized and clean. When I had a question about my unit and billing, she handled it quickly and made sure everything was clear and fair. It’s obvious she takes pride in her work and cares about customers having a smooth experience. I’d definitely recommend this location because of her management.
I cannot THANK Mrs. Betty enough for her outstanding customer service. Five stars for sure!!!! I’ve been renting a unit for years , even before the transition. She’s kind, fair and aware. Mrs. Betty has always been intuitive to my concerns, handling every concern with going above and beyond with great communication. She brings a warm, friendly atmosphere in the office and throughout the building keeping everything clean lol. A true gem to Extra Space!!!!! You’re the best!
Extremely disappointed. My unit was flooded due to a ceiling leak. I lost 14 different high-value items totaling $2,979. Storage facilities should be safe and dry, but this building has serious maintenance issues. I am now forced to take legal action to recover my losses. Do not trust them with your property unless you want your items ruined by water.
Betty is exceptional with her professionalism and knowledge. I am overly pleased with the service I receive when I call Extra Space Storage on S. Tryon. The facility is always clean, organized and safe with digital access available anytime. She is a hard worker and attentive to your questions. Thank you Betty for all you do especially the paperwork!
I’ve been using this place for over a year now. In my time being here the only person I’ve ever had help from is Betty. She goes above and beyond what her job title calls for. She is always helping and working with customers. When she gets free time she is found walking the halls with cleaning supplies and sometimes found outside the building cleaning up trash after people. I was worried the building switched names and I didn’t see. The people that did come in were never around when needed and they didn’t talk to you. Im tha... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 125 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 5:30 p.m.