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Extra Space Storage
- Self Storage
- Katy, TX
About this business
Location details
18860 W Little York Rd, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Let me first say it is refreshing to go to the office on site and actually have someone on staff there you can see and talk to. I rented a unit online last week, but when I went to check it out and find the location there was a situation that the previous tenant(s) did not do before they moved out. When I reported it to the Lawrence he said would take care of it just give him a heads up when I am on my way (and he did say on certain days would be his off day). Without thinking that was the day I came back, that’s when Jenna ... read more
Business response:
Thank you, Donnie, for sharing your experience! We're delighted to hear that both Lawrence and Jenna provided such exceptional customer service. It's wonderful to know that when an issue arose with your unit, they were responsive, proactive, and committed to making things right. We take great pride in having team members who genuinely care about our customers, and we're thrilled that Lawrence and Jenna's positive attitudes, willingness to help, and dedication to maintaining the property made such a strong impression. We'll s... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 315 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.