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Extra Space Storage

4.5

About this business

Location details

81 Cove St, New Bedford, MA, 02744, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.5245 reviews
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Geraldine Alongi's profile image
Geraldine Alongi 
a month ago

First I would like to give my appreciation to Bob, the manager. Knowledgeable, courteous and trustworthy. We need more customer service people like him. Next I will address the storage unit areas. Clean, exceptionally. Dry and absolutely no smell of mold, mildew whatsoever. I certainly would recommend this business. Thank you Bob for all that you do for your customers 😊 

Michelle Pereira's profile image
Michelle Pereira 
a month ago

My storage unit is clean, climate controlled and easy to access. Office staff are very nice and helpful. My only issue is I wish I could sign out/borrow a cart on Sundays but because the office is closed they are not available. 

Nikki L's profile image
Nikki L 
3 months ago

I had such a great experience working with Brittany at CubeSmart. From the moment I walked in, she was incredibly welcoming, professional, and genuinely helpful. She took the time to answer all my questions, walked me through my options, and made sure I found the perfect unit for my needs without any pressure. What really stood out was her attention to detail and how much she truly cares about her customers. She made what could have been a stressful process feel easy and smooth. It’s rare to come across someone who goes abov... read more

Jim Osborne's profile image
Jim Osborne 
3 months ago

Bob is very helpful, thorough and knowledgeable regarding the account set-up, various sizes of lockers, and the building in general. Also, very much enjoyed the friendly conversation as he added another locker to our account. There's about a dozen parking spots outside the gate and several more behind the gate. Very easy to access the facility which has two elevators. The indoor lighted garage is a HUGE bonus, especially in the frigid winter, pouring down rain, blazing hot summer days, wind, and nighttime visits... Many ... read more

Lesa Sousa's profile image
Lesa Sousa 
2 months ago

Horrible service no one was around in the office yesterday till I ran into a horrible female employee was very rude and reeked of poor hygiene I brought up the fact the property was dirty trash everywhere in parking garage and around property and even got stuck near exit area said access denied even tho I was paid up they refused to let me out until I had to call police I was being held hostage I’m completely appalled by the experience there i already moved out and will no long rent here and this place is infested with rats ... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.5 star rating with 245 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.