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Extra Space Storage
- Self Storage
- Moncks Corner, SC
About this business
Location details
2560 Highway 52, Moncks Corner, SC, 29461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedAwsome customer service and experience. Danielle went above and beyond to help me in my time of need. Highly recommend.
Business response:
Thank you for sharing your experience and for recommending Extra Space Storage, Robert! We're glad to hear you received such helpful customer service, and we will certainly share your kind words with Danielle and our team.
RecommendedI have been at this facility since it was built. Extra Space put a lot of work into the roads, security, cleanliness of the area and keeps the units like new. The staff are Wonderful- friendly, helpful, cheerful. I lost my key they helped me get the lock off no charge!
Business response:
Thank you for sharing your experience and for being a long-time customer with Extra Space Storage, Stephen. We are glad to hear that you have noticed the care put into maintaining our facility and that our team was able to help when you needed it. We truly appreciate your support!
I want to the store space in October just looking around to different spaces to see the difference in the prices. I spoke with the young lady there in person. I had a half a storage room and I went to a larger space. She explained that if I got that space and I took out the insurance, I will get the second month free. Well, I got a call from her in November saying that my payment didn’t go through I explained to her it shouldn’t go through because this month should be free bottom line I wind up having to pay for the second m... read more
Business response:
We are very sorry to hear about your experience and the frustration caused by this billing situation. Clear and accurate communication regarding our promotions and rental terms is very important to us, and we apologize for any misunderstanding. We would appreciate the chance to review your account details and assist you directly. Please contact us at 888-STORAGE so we can look into this for you.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 316 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.