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401 S. Semoran Blvd., Winter Park, FL, 32792, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 09:00 a.m. to 5:00 p.m. | |
Tue | 09:00 a.m. to 5:00 p.m. | |
Wed | 09:00 a.m. to 5:00 p.m. | |
Thu | 09:00 a.m. to 5:00 p.m. | |
Fri | 09:00 a.m. to 6:00 p.m. | |
Sat | 09:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I received great customer service from Ms. Candi. Very helpful and attentive. I was in a situation and she went over and beyond to assist me . Thank you Candi , keep up their good work.
Business response:
We are delighted to hear about the exceptional service you received from Candi! At FAIRWINDS, we strive to offer personalized assistance to all our members, especially during challenging situations. Your feedback reinforces the importance of our commitment to creating outstanding member service experiences. Thank you!
Santiago help me get my second account he was very well repectfull and very helpful and showing me about the checking and saving accounts we had conversations about basketball and colognes and I enjoyed conversation. awesome person
Business response:
We are ecstatic to hear about your positive experience with Santiago at our Winter Park-Full Sail location. It's wonderful to know that he was respectful, helpful, and took the time to explain the details of our checking and savings accounts to you. We're glad you enjoyed the conversation too! Our crew strive to provide personalized service, and it's great to see that Santiago exemplified this. Thank you for sharing your feedback about your interaction with Santiago!
thank you, Santiago Rios for helping me open my bank account and savings account today. You made the process very easy. You're a very pleasant individual. I appreciate your help greatly.
Business response:
Thank you for the review, Brandi! Serving you and providing you with an exceptional experience is at the heart of everything we do. We're thrilled to hear that Santiago was able to assist you with opening new checking and savings accounts during your recent visit. Our team is always here to help, and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by visiting https://bit.ly/3TbYrzv.
Never had any issues with this bank. I use it for my emergency saving as they have a great interest rate on those accounts. The tellers are always helpful and friendly. I can't say how their other accounts are as I don't have any other accounts with them i.e checkings. But there are plenty of fairwinds in the area of central fl so I love that.
Business response:
Thank you for the review, Kiamiah! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We're thrilled to hear that you're taking advantage of building your emergency savings with our premium rate. Our team is always here to help and we look forward to seeing you again soon!
Kemple Mays brings customer service to a whole new level. Been with Fairwinds for over a decade nest bank in Central Florida.
Business response:
Thank you for the review and your membership, Maldonado! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We're thrilled to hear that Kemple was able to assist you on your recent visit. We look forward to seeing you again soon!
I had the absolute worst experience here earlier yesterday, with a woman by the name Sam. Came in regarding some issues with my bank account and she said due to the fraud she wants to change my bank account numbers instead my money was transferred elsewhere into somebody else's account by mistake, and I had to come back in and speak to her. I bet this went under the radar with management but maybe you should second think your employee's employment if they are mishandling customers money. Avoid this location & company at all ... read more
Business response:
Hello, Jessie! We pride ourselves on providing our members with exceptional customer service, so we are sorry to hear that your experience has been less than excellent. We would like to learn more and assure you that we are here to help. Please send an email to pr@fairwinds.org with your contact information so a member of our team can reach out.
FAIRWINDS Credit Union has a 4.4 star rating with 68 reviews.
FAIRWINDS Credit Union is open now. It will close at 5:00 p.m.