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FAIRWINDS Credit Union
- Credit Unions
- New Smyrna Beach, FL
About this business
Location details
2222 FL-44, New Smyrna Beach, FL, 32168, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When we moved here from MA, Meghan was so awesome. She took the time to explain everything to us to see what would be best for us. She is an asset to your company. Would recommend her to anyone looking for banking.
Business response:
We are thrilled to hear about the exceptional experience you had with Megan, especially during what can be such a significant transition. Thank you for choosing FAIRWINDS and for taking the time to share your experience. We look forward to continuing to serve you!
Amazing staff always so kind and helpful !!! Absolutely love coming here!! Makes you feel like family !!!!
Business response:
Thank you for your 5-star review, Cristina! It is an honor to be your financial partner and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by visiting https://bit.ly/3TbYrzv.
My wife and I are new customers to Fairwinds. Our previous credit union decided to introduce a new phone app, which failed miserably. Fairwinds' Michael Mastantuono the manager at the New Smyrna Beach branch handled setting up our accounts, getting us checks and introducing us to Fairwinds' app. The whole process was quick and straight forward. Megan Denham, Member Service Specialist handled additional details making the process painless. Well done, Fairwinds. We look forward to a long relationship.
Business response:
Thank you for the review, Matt! Serving you and providing you with an exceptional experience is at the heart of everything we do. We're happy to hear that Megan and Michael were able to assist you and your wife with setting up your new accounts and ensuring you had a painless transition. We look forward to helping you on your journey to financial freedom, and look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by visiting https://bit.ly/49JpKIG.
wonderful customer service when my father passed Mike helped my mom and I get all of the accounts settled in a caring manner. Always treated in a professional and friendly manner whenever we go in to the bank.
The owner of Fairwinds Credit Union has responded to my review on Google that they contacted me before closing my accounts and sending me a cashier check. That is a lie! No one has contacted me but closed my accounts and claim they sent me a cashier check which I still have not received and it is the 10th day today. In fact, even when I questioned them when I found out my accounts were closed they replied that they can close my accounts without giving me an explanation to why. I believe all the 5 stars are given to them by t... read more
Business response:
Thank you for sharing your feedback. We understand that account changes can be a difficult experience, and we recognize this situation has been frustrating. Our crew has been in contact and has shared all information that is available. We take all member feedback seriously and appreciate you taking the time to share your experience.
Stay away from this bank everybody! They are not a bank but a con! They are literally thieves! They claim they closed my savings and checking accounts when I call their customer service today when I am shocked to find out while trying to pay someone via Zelle tonight. My accounts have just disappeared and my 74 thousand dollars are where no one knows! Well their customer service is claiming they have sent a cashier check for the amount and that I will receive the check in 2 weeks. They could have called me today before they ... read more
Business response:
Thank you for sharing your feedback. We understand that account changes can be a difficult experience, and we recognize this situation has been frustrating. Our crew has been in contact and has shared all information that is available. We take all member feedback seriously and appreciate you taking the time to share your experience.
Michael the manager was great to work with! We opened 2 new accounts since moving from Orlando. The people we have worked with have been very helpful!!!
Business response:
Thank you for the review, Erin! Serving you and providing you with an exceptional experience is at the heart of everything we do. Thank you for choosing us as your trusted financial partner and we are thankful to hear that your new account process was easy. Michael and his team are always here to help, and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by visiting https://bit.ly/49JpKIG.
waiting 45 min for a person to pick up the phone. Finally hung up. Call number 2, :30 min hung up on that one as well. Why am i calling, I got a message to call you as my car was compromised. Time to switch banks I guess
Business response:
Hello Donald, We are sorry to hear about your experience and would like to learn more. Please send an email to pr@fairwinds.org with your contact information so a member of our team can reach out.
Great stop at the newest location, which is being remodeled into the FAIRWINDS brand. I spoke with the branch manager who told me about the acquisition by the credit union. Great location, with easy access from State Road 44. Drive-in and ATM are more than adequate; and, inside is very spacious.
Frequently asked questions about FAIRWINDS Credit Union
How is FAIRWINDS Credit Union rated?
FAIRWINDS Credit Union has a 4.7 star rating with 93 reviews.
When is FAIRWINDS Credit Union open?
FAIRWINDS Credit Union is closed now. It will open on Monday at 9:00 a.m.