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Fertility Specialists of Texas - Lubbock
- Fertility
- Lubbock, TX
About this business
Fertility Specialists of Texas (FST) exists to provide men and women with affordable and highly effective infertility care. Our Lubbock fertility center is home to Dr. Janelle Dorsett. She has 30 years of experience as a fertility doctor and creates customized treatment plans to help patients become parents.
Location details
9826 Slide Rd, Lubbock, TX, 79424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst run clinic of any kind I've seen. Front desk is clueless. Finance team doesn't even produce itemized receipts. They deny access to lab results. Multiple days and calls to get someone on the phone. Terrible customer service. Only thing this place is good for is access to meds and monitoring. Absolutely terrible business!
We didn't have the best experience with Dr. Dorsett. We never got anywhere. I always left her office crying because I was so disappointed. I switched over to Dr jennifer phy and I've never had a bad experience with her. My very first appointment I left and felt happy and hopeful. We came up with a game plan right away.
If you're looking for a caring team that treats you like family.....GO SOMEWHERE ELSE. If you're looking for a team that communicates regularly.....GO SOMEWHERE ELSE. If you're looking for quality information regarding the financial aspect of IVF.....GO SOMEWHERE ELSE. I followed my IVF doctor, Dr. Phy, to this clinic specifically so I could work with her. During my team dealing with FST, I was not only less than impressed and constantly discouraged, but it actually resulted in us ceasing our endeavors into IVF. While I wa... read more
We appreciate Dr. Dorsett and all of her office team for everything they did for us to give us our blessings. Dr. Dorsett is very knowledgable and it's clear that she truly loves the work that she does. She is straightforward with you and tells you exactly what her thoughts are which was comforting for us since this was such a new experience for us. Her office team all made us feel like family and made the struggle with infertility so much easier to go through. We cannot say enough good things about this office and highly re... read more
Have been to this location a couple time while in the area. This location is the most unorganized, hateful and slowest clinic I have ever been to. Appointment was at 9 showed up at 8:50 and as I write this while still waiting in the waiting room at 10:00 as other people who have came in after me as gone in before me. Maybe because Dr. Dorsett isn’t my doctor she wants to see her patients first?? I am at wits in with FST period. Frisco and Dallas locations are much more friendlier much faster most of the time. Dr Skora and th... read more