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Fidelity Bank
- Banks
- New Orleans, LA
About this business
Location details
1201 S Carrollton Ave, New Orleans, LA, 70118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Outstanding service, strong relationships with customers, and very interpersonal with the community outreach among both customers and potential customers
Business response:
We are honored to serve you, Casey! Thank you for recognizing our commitment to strong customer relationships and community outreach.
It was hands on and personal. My new banker spent more than an hour with me, and returned my subsequent telephone promptly.
Business response:
We are happy to hear about your positive experience, Robert! Your banker's dedication to personal service reflects our commitment to you.
Chantelle was not only a total pleasure to work with but Ihe epitome of professionalism . Fidelity is so fortunate to have her!
Business response:
We are honored to have team members like Chantelle who exemplify professionalism, Helen! Your kind words mean everything.
Wanda is wonderful
Business response:
We are excited to hear about your positive experience with Wanda, Gregory! Thank you for sharing your feedback.
This morning, I had to get a certified check for a piece of property that I was buying. Although there was no manager on site, the cashier by the name of Wanda was able to locate one and get an override in order for me to get the cashiers check. Wanda was super pleasant for very proficient and joy to work with Chantell, another employee is also available helping out. I really appreciate the hard work that these ladies have done for me on this occasion in the past five stars.
Business response:
We are delighted to hear about your positive experience, Daniel! Wanda and Chantelle provided excellent service for your certified check needs.
Vanessa and lace are the future for banking at fidelity and I hope the bank appreciates them as much as I do - the other Chris ferris!!!
Business response:
We are excited to hear about your positive experience with Vanessa and Lace at Fidelity Bank. Thank you for sharing your feedback!
My name is Joyce Montegut and I came here to the bank stressed out and when I came and met everyone they were so nice and so kind and and they help me Chantel. Help me you know look at the computer help me told me what I need to do where to go to and when I called the number I got results And I’ve just appreciate the love and kindness that is showman I came in you know ask me can I help you and she said wait over there she was kind and then I just came was crying. I didn’t hear and I left. I love your choice and so I really ... read more
Business response:
Thank you for your kind words, Joyce.
Frequently asked questions about Fidelity Bank
How is Fidelity Bank rated?
Fidelity Bank has a 5 star rating with 24 reviews.
When is Fidelity Bank open?
Fidelity Bank is closed now. It will open at 9:00 a.m.