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First Alliance Credit Union

4.5

About this business

Location details

2483 Commerce Dr NW, Rochester, MN, 55901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.595 reviews
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Richard Z.'s profile image
Richard Z. 
rating
3 years ago

A little shocked to see such a negative review but I see it was from someone in Missouri? I don't know which First Alliance they've been to, but I have to say this CU is hands-down one of the best to work with. They may not have the greatest online interface or remote options if you're not living here, but I've only ever had exceptional service from them...and their loan officers are the best I've worked with anywhere. 

Rosalia A.'s profile image
Rosalia A. 
rating
4 years ago

Horrible customer service the last few years. Poor website and app and constant issues with mistakes from tellers on putting money in wrong person's account. Joint account holders can't apparently get information on account if they are female. 

Candy A.'s profile image
Candy A. 
rating
5 years ago

First alliance is wonderful but there is one staff member who is very unwelcoming. I think her name was Rihanna? She was very rough around the edges and doesn't seem very kind 

Frequently asked questions about First Alliance Credit Union

How is First Alliance Credit Union rated?

First Alliance Credit Union has a 4.5 star rating with 95 reviews. 

When is First Alliance Credit Union open?

First Alliance Credit Union is closed now. It will open tomorrow at 8:00 a.m.