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Fox Pest Control Bloomington

4.5
  • Pest Control
  • Normal, IL

About this business

Home ServicesPest Control

Location details

1206 S Adelaide St, #6, Normal, IL, 61761, United States

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4.5577 reviews
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Brinklee A.'s profile image
Brinklee A. 
rating
a month ago

Excellent technician services, and excellent customer service. I appreciate the values and standards that this company holds themselves to 

Business response:

Thank you for your wonderful feedback. We are glad to hear you had an excellent experience with our technician and customer service. Thank you for allowing us the opportunity to serve you. Sincerely, Lynsey T. Customer Relations Team 

Katie M.'s profile image
Katie M. 
rating
2 weeks ago

let's talk about how none of the technicians even have a license to be spraying these chemicals!!! TOTALLY ILLEGAL UNSAFE CONDITIONS! they're taught to spray even when it's raining although it says on the bottles not to do that but the boss doesn't care, they're all friends from the regional up to the branch mwnager so go on and call another pest company 

Jason L.'s profile image
Jason L. 
rating
a month ago

Absolutely a scam, sign up for what the rep said was a $100 a year promotion. Then they start billing me monthly, called to cancel it. And they want another $250 for that. All because I was misled by the salesman. 

Bonita D.'s profile image
Bonita D. 
rating
2 years ago

Poor service! I was told after finding more and more spiders and ants around my property, someone would be coming to deal with it. Didn't show up. Then was told that I had an agreement to pay additional $250 for rest of the year when I called to quit their service! What a scam! 

Business response:

Hi Bonita, We're sorry for your frustrating experience. I attempted to locate your account to look into this further, but our system does not have anything under your name. Please call our office so that we can address these issues. Sincerely, Michelle B. Customer Relations Team 

Kathy S.'s profile image
Kathy S. 
rating
3 years ago

They say they sprayed and we had more spiders around the house than ever before. Their web site was down and couldn't get ahold of them. We signed the contract on their tablet but no physical contract. That was our mistake. I got charged via direct payment from my bank. I contacted bank to stop the payment after not being able to get ahold of them since all website links were down. Husband finally found a number online and the man was rude. After he hung up telling them to cancel the service, we got a TEXT saying we would be... read more

Business response:

Hi Kathy, We would love to look at your account to ensure you receive quality service. Please give us a call at your earliest convenience. We are sorry that you did not have a positive experience. Sincerely, Kacie E. Customer Relations Team 

Amanda P.'s profile image
Amanda P. 
rating
3 years ago

This company is a SCAM! don't use them. Their technicians are a sloppy joke. they Triple charge you and don't give you a valid contract to review in detail before signing. They don't show up for services or follow the treatment plans they are contracted to do. Never received a copy of the contract and tried calling every week for three months with no response or call back. Final got through and asked to cancel because of all of this and they declined to cancel or refund, hung up on me after I asked for a manager. They billed... read more

Business response:

Hi Amanda, We are sorry that you did not have a positive experience. We strive to provide quality service in all aspects. I am not able to find your account based off of your yelp account name. We would love to discuss this further. Please give us a call at your earliest convenience and we can make this right. Sincerely, Kacie E. Customer Relations Team 

Dayna W.'s profile image
Dayna W. 
rating
3 years ago

We are pleased to give a five star review to Sarah at Fox Pest Control. Today is the second time she serviced our home in Savoy. She was friendly, communicative, listened to my special concerns and our dogs loved her!! Sarah did everything Fox would typical do to service our home, with an added bonus of her thorough, respectful attention to details. With sincere gratitude Dayna 

Business response:

Hi Dayna, We consider ourselves lucky to have Sarah on our team. She is indeed very detail oriented, and does everything she can to make sure her customers are well taken care of. Thank you for your positive review! Sincerely, Abby V. Customer Success Team 

Frequently asked questions about Fox Pest Control Bloomington

How is Fox Pest Control Bloomington rated?

Fox Pest Control Bloomington has a 4.5 star rating with 577 reviews. 

When is Fox Pest Control Bloomington open?

Fox Pest Control Bloomington is open now. It is open 24/7.