Fox Run Apartments

Kevin Murphy 

on Google

2 weeks ago

I don't like writing negative reviews, but things won't get better for renters in NOLA unless we speak up. First off, maintenance staff was consistently great and seemed genuinely concerned for residents. I do think the office staff were trying, but they often seemed too comfortable pointing to corporate (1stLake) policy as an excuse for very poor service. I lived here from Oct '22 - Sept '23, these were my biggest issues: 1. Large crack in the ceiling that leaked during rainstorms from Jan-Aug (around 6 mo, see pics) The ... read more

Lloyd Jones 

on Google

5 months ago

I been waiting over a month to get my window fixed. The leasing staff are very inconsiderate and dont even give you an estimate, or time frame. Anytime you need something small as a clogged sink fixed, the wait time could be weeks to months. 

kavana hardin 

on Google

10 months ago

I live in a two bedroom apartment. They would have received higher but I have been living here only 4 months and pest control has come to my specific apartment 5 times to spray for roaches. For the first few weeks even though I was paying rent I REFUSED to stay here because the roaches were obviously more present then and I didn't believe I should have to deal with these type of guest. The place is basically infested, the company (Paramount) they use is obviously not thorough when spraying I literally watched this man on m... read more

Mi K 

on Google

2 years ago

I'll get the good out of the way first. The maintenance staff are very nice, and I never had a problem with my neighbors. The office staff on the other hand are very helpful up until after you sign your lease. Once your lease is signed, you can expect that the front office staff will never answer your calls, and most certainly will not call you back, even if you leave a message asking them to. To put a fine point on it: I owed the office a fee because I was two days late on my written notice of non-renewal -- that's 100% m... read more

Jenn Alvarado L 

on Google

a year ago

I live in these apartments and I really can't wait to get out of here because every time we try to end the contract they always give us wrong information that in the end we always have to renew the contract and they don't make it look like we don't understand so we have to put up with the poor maintenance they give us. Nothing works at this property and I am talking about the washing machines and every time the AC stops working they take so long to fix and you have to wait almost two weeks for them to fix. Literally a simpl... read more