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Franklin Dental & Braces
- Dentists
- College Park, GA
About this business
Location details
5495 Old National Hwy, College Park, GA, 30349, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff members are nice. But the wait time for a scheduled appointment is ridiculous. This appt we arrived at 2:40p for a appt at 3p. My child wasn't called back until 3:45p just to change the rubber bands on her braces. I had to take off from work to make this appt. Sometimes I feel there is no consideration.
This dental office operates more like a factory than a healthcare facility. They schedule 16–20 patients per hour, which makes it impossible for the hygienists to spend adequate time with each person. Appointments feel rushed, and you rarely — if ever — get the opportunity to actually speak with the doctor. The management is also a major concern. The office manager is hardly ever at the office , and when she is present, she stays in her office with the door closed while the front desk staff deal with frustrated patients on ... read more
My Kids had a appointments at 9am 12/29/25! The staff was very friendly to me! I was concerned at first from the reviews but none of the womens had a attitude towards me at all! They can get better funiture in waiting room and more plugs in the lobby area
My son is now entering his 6th year with braces because his appointments are always being canceled and rescheduled by this office. They never have adequate staffing, and his teeth have started shifting. I will have to bite the bullet and start over with paying another provider, but at least his appointments will be consistent. We will not be returning.
If I could leave zero stars I would. This place operates like a chop shop. They constantly reschedule appointments. They rescheduled my son's latest ortho appointment for 1pm. I get there at 12:50. He doesn't get called back until almost 2! I've been using my FSA card to pay for my son's braces. I called my insurance company to get an explanation of benefits for the braces and low and behold, THEY NEVER SENT THE CLAIM OVER! I CALLED AND SPOKE WITH SEVERAL PEOPLE IN JUNE OF 2025 TO LET THEM KNOW MY INSURANCE HAD CHANGED. GAVE... read more
Frequently asked questions about Franklin Dental & Braces
How is Franklin Dental & Braces rated?
Franklin Dental & Braces has a 3.1 star rating with 689 reviews.
When is Franklin Dental & Braces open?
Franklin Dental & Braces is closed now. It will open tomorrow at 9:00 a.m.