Furnace Family Heating, Air Conditioning & Plumbing - Edmonton, AB

Angela W. 

on Birdeye

a year ago

I was very impressed with the immediate and professional service we received when our hot water tank decided to go. I received an estimate and installation all in the same day. Kevin was fantastic and very informative. I recommend Furnace Family to anyone who asks. 

Sara N. 

on Birdeye

a year ago

Kevin Polgar, a Furnace Family plumber, came to reconfigure a badly built drainage system under my basement sink. I knew it would take a creative problem solver to do this. He accomplished the improvement, including adding a clean out, in a short time. The other two problems he also had solutions for. I will definitely request his services again. 

Juliette B. 

on Birdeye

a year ago

Great service on time and knowledgeable. Thank you , Chris Brown for taking the time to explain the service provided and future maintenance care. 

Peter B. 

on Birdeye

a year ago

A technician (Chris B) from Furnace Family came came to repair a warranty issue with our new Lennox hi-eff furnace. Chris was respectful, fast, efficient, and very knowledgeable. Highly recommend. 

Ruth M. 

on Birdeye

a year ago

What can I say about this company.I had Chris Brown out to service my furnace.What a nice guy.I had purchased the monthly payment last year and didn't know I had to do it within that year. When I phoned the office I was told "no problem" and out Chris came. Signed up for another year.My only issue was I wished they would e-mail you before your contract ends. 

R B. 

on Birdeye

a year ago

Today called I had Chris Brown come to my condo because my hot water tank was not producing hot water. He was very good at communicating his time frame for coming over and got it working very quickly. He was very professional and polite. Same day service from when I called earns a 10 out of 10. 

Ski F. 

on Birdeye

a year ago

The replacement of two furnaces and hot water tank went extremely well. Rob, Micheal, Kevin and Bryce are an excellent team of seasoned tradesmen. Rob said that the new vent routing was the most difficult that he has ever done, which says something given his long experience and multiple trade tickets. His workmanship was absolutely excellent and he showed great patience working in such a tight space. Sleeving down the existing chimney went super well and was basically done in 15min. The prompt followup the next day to re... read more

Umme R. 

on Birdeye

a year ago

Today furnace family member Kevin Polgar visited for my water heater servicing. He di great job , cleaned and explained everything. Very professional and experienced . Next time definitely we will recommend for furnace family. Thanks for everything .  

Rupi R. 

on Birdeye

a year ago

Chris B, was very professional. He services and fixed wiring issues with my ac, hrv and furnace. Very knowledgeable and explained how things worked so I could understand easily. Would hire him again for services.