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GAINSCO Auto Insurance
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Awesome, nice courtious friendly customer service people.
Excellent!
My representative was very kind, helpful, knowledgeable regarding my insurance needs!
Sarahi was great! She provided great service, made the process easy, and was available even though I waited to call her back until 10 minutes before closing. We finished with 3 minutes to spare.
Business response:
AmaToya, Thanks for your great review. We strive to provide excellent service and we are delighted to hear Sarahi was able to assist with your auto insurance needs. Thanks again! -Allison
Sarahi was amazing. I even had to hang up and calculate whether or not I could afford the payments, and she was still willing to help.
Happy Customer!
Gainsco insurance is the most unprofessional and low class company. This company charged and canceled my account while I was on military leave. They will not honor my leave orders, and now I have to go through the trouble of filing a claim and reporting the insurance company. Even Penndot recommended I report Gainsco. Do not get a policy with them.
Was hit by one of their insured drivers and haven’t heard from GAINSCO in about 2 weeks now. They estimated damage at half of what it actually was and will not answer any phone calls regarding my questions. They also tried to coerce me into finding a different shop to fix my car and told me I don’t technically have the right to choose my body shop.
Business response:
Thank you for bringing this to our attention and we are sorry for your disappointment in the handling of your claim. I was able to locate your claim number and have forwarded your file for review. A GAINSCO claims representative will be contacting you to discuss your concerns.
Only had for a few weeks cause of terrible customer service /very hard to get a hold of someone. Steer clear of gainsco and find a different insurance company.
Business response:
Hello Luke! We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We will be in touch with you soon.
Frequently asked questions about GAINSCO Auto Insurance
How is GAINSCO Auto Insurance rated?
GAINSCO Auto Insurance has a 3.9 star rating with 3,706 reviews.
When is GAINSCO Auto Insurance open?
GAINSCO Auto Insurance is closed now. It will open at 8:00 a.m.