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Gentle Dental Lacey
- Dentists
- Lacey, WA
About this business
Location details
1420 Marvin Road NE, suite D, Lacey, WA, 98516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My niece got a filling from them a month ago and her tooth started hurting. Brought her in and they did an x-ray and decided it was normal for a tooth to flare up, even a month later. Suggested that we wait and see, since they couldn't visually locate where the hurt was. I appreciate their honesty and the receptionist telling us that if it's still hurting in a week then, "We'll be here for you." That was so warm and I liked it.
Amazing staff very friendly and welcoming. This by far has been the best dentist office I have been too coming from a person that feared the dentist.
Very pleased with the experiences we've had with the doctors and staff here. I go myself and I bring my kids here. If you have any dental fears or reservations, I urge you to give them a call. They are all very kind and will give you the best care!
Before and after dental bonding to address some chipping, teeth sensitivity and spacing. London got me all fixed up! They look natural and just how I wanted. The first Dr I saw at Gentle Dental that attempted this made me walk out looking like I had one giant tooth fused together. He spent an hour and a half on them and they were bumpy and terrible looking. Luckily, they were able to fix them.
WARNING! GENTLE DENTAL - LACEY, WA. DO NOT GO HERE! UNETHICAL PRACTICES, TERRIBLE DENTAL WORK, QUESTIONABLE CASH PAYMENTS, NO TREATMENT PLAN, AND OVER 90 DAYS WAITING FOR A PROMISED REFUND! I cannot warn people strongly enough about my experience with Gentle Dental in Lacey. What I have experienced at this office is absolutely unacceptable, and I would NEVER recommend trusting them with your dental care. QUESTIONABLE CASH PAYMENTS AND MISSING RECEIPTS The previous office manager repeatedly scheduled my appointments to... read more
WARNING! GENTLE DENTAL - LACEY, WA. DO NOT GO HERE! TERRIBLE DENTAL WORK, QUESTIONABLE ETHICS, MISSING CASH PAYMENT RECORDS, NO TREATMENT PLAN, AND STILL NO REFUND AFTER MORE THAN 90 DAYS! I wish I could give ZERO stars! After nearly a YEAR of dealing with Gentle Dental in Lacey, I feel obligated to warn others. I wouldn't want ANYONE to experience what I've been through! PATIENT SAFETY & CONSENT: I personally witnessed items dropped on the FLOOR, picked up, and placed directly into my MOUTH! I was also asked to sign ele... read more
Im not having very good luck at this office so far. My first two appointments were cancelled on me at the last minute and one of them nobody every called to let me know. Also, I had my initial appt and eval and when I had a second appt a few weeks later I had to have ANOTHER eval because the prior dentist quit. The new dentist mentioned a lot of work that needs done that the prior dentist did not. The New dentist is friendly, but plan to be there for a long time. Wendy, the front desk manager is awesome and tries to work thi... read more
Business response:
Christine, thank you for bringing this concern to our attention. We apologize for the confusion and will relay this review to our local team and ask someone to get in touch with you. You can also contact our local management team at 623-271-7659 and ask for the Practice Manager.
Frequently asked questions about Gentle Dental Lacey
How is Gentle Dental Lacey rated?
Gentle Dental Lacey has a 4.4 star rating with 201 reviews.
When is Gentle Dental Lacey open?
Gentle Dental Lacey is closed now. It will open at 8:00 a.m.