Genson Overhead Door - Locke

Clutch 

on Google

2 weeks ago

Highly professional team. They will always follow up with you. They will go out of there way to ensure that getting new doors and installation is a smooth process. This is true whether or not your garage has had doors before or you are getting replacement. They were consistent, clear, and caring with communication on all fronts. We were not the easiest customers to work with but they made it all happen with ease. This was also affordable to say the least. Definitely go with this company if you are looking for smooth and goo... read more

Debbie Kamarck 

on Google

2 weeks ago

The repair work was done well and in a timely fashion. The technician also liked over both of my doors and oiled and tightened springs and oiled hinges. Cleaned up after. He had to do a bit of extra work on the larger door after tightening the springs to get the door to close and was able to solve the problem. He was polite and patient. Answered lots of questions regarding maintenance. 

Alicia Marconi 

on Google

2 months ago

Randy & Jeff showed up on time, did a thorough inspection of our old spring that busted and advised my husband of the problem, then solution. Parts were ordered and installed with a week of first consultation. Both guys were friendly, professional and explained the process of the repair. We would recommend Genson Overhead Door to anyone who's looking for professional, knowledgeable, timely and courteous service. We're extremely happy with the service, repair and price! The Marconi's, Cazenovia, NY 

Susan Johnson 

on Google

a month ago

I made an appointment for the following day between 1 and 3. The tech came at 2:30 with a call saying he was on way. The tech came and fixed my door which would only open partway The problem was fixed and then the 'hinges' were oiled. The door now works better than it ever did and is quieter than when I first moved in. HIGHLY recommend. Very satisfied. 

Brian Wilbur 

on Google

3 months ago

Straight forward and efficient. I needed advice and an adjustment on an overhead door. They provided their rate and availability. We set a time and the technician arrived as expected. He was pleasant and professional. The work was done in short order with complete explanation of what needed to be done and why. I will call Genson the next time I need any overhead door work.