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Gentle Dental Lebanon

4.3

About this business

Location details

2040 S. Santiam Hwy, Lebanon, OR, 97355, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.3472 reviews
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Bianca G.'s profile image
Bianca G. 
rating
a year ago

I got a new provider after my first time getting care here, and Dr. Wong is the best she genuinely listens to my needs and is very thorough in her examination. 10/10 for her. 

Shana C.'s profile image
Shana C. 
rating
5 years ago

Seriously gentle dentists and hygienists!! I recently switched dentist to one here in town and boy am I glad I did! I've always avoided chain dentistry after a bad experience with a different dental chain but they were the only ones in town that take my insurance so thought I'd give them a shot! Everyone is so friendly and patient! I love the front office ladies as well, they're so sweet and helpful! 

Shirley H.'s profile image
Shirley H. 
rating
a year ago

The wait to get in is crazy long. I'm a patient that needed a broken crown replaced. The original appt was in January/ February for exrays but they could not schedule me in for a temp crown until August. 6 months wait is crazy. 

Michael P.'s profile image
Michael P. 
rating
a year ago

Getting ready to head south to Mexico to treat a tooth infection...Stupid Oregon dentist, (Gentle Dental Lebanon,) said that they couldn't "see" any infection after 3 visits over the last 6 months until it started abscessing and I had to go to ER...Then all they could offer was an apology, and that they could pull it, rather than try to save it... they wouldn't even give me antibiotics, I had to get them through my doctor. The dentist in Mex said basically f*ck them! That he would remove old US made crown, redo US done root ... read more

Annamarie G.'s profile image
Annamarie G. 
rating
a year ago

These people are heartless left a old lady "ME " hurting out out on the street .Came in and said you insurence failed , I've been trying since 2019 to get a half of a mouth fixed crazy bad 

Krystal D.'s profile image
Krystal D. 
rating
a year ago

I tried to call multiple times with no answer and no call back for 4 days. I mentioned that to the dentist and she said if you dont like it don't come here. . i ended up having to go into the office to schedule an appointment. the appointment was two days later. I went in with a cavity and broken tooth. The dentist told me I have a cavity, infection and broken tooth and will call me when they can get me in. the staff is rude and very unprofessional. I will be going else where In the future. Dr Wong needs to retire. no reas... read more

Dirk B.'s profile image
Dirk B. 
rating
3 years ago

Have been in two times and treated horrible from one nurse both times. Calling me a liar and mean to me because I couldn't remember my medication. Same nurse talked the dentist in albany oregon and she was nother nice. Went back to Lebanon same nurse pointing me out to other nurses talking about me they asked for medical list.they had received my list no call nothing. Like they promised. I'm on ssi for memory and other problems and I have never been treated so badly I'd be happy to in point her out. Is this how patients shou... read more

Business response:

Dirk, thank you for bringing this concern to our attention. We will look into this right away. You can also contact our local management team at (541) 451-3394 and ask for the Practice Manager. 

Carrie A.'s profile image
Carrie A. 
rating
5 years ago

I went there inquiring about a partial, I've been trying to get a job since I lost mine due to covid 19. and I know if I didn't have missing teeth I would have more confidence and a greater chance of getting a new job. I wound up needed 3 fillings. After getting the first 2 done, the man dentist told me that he wanted to put some kind of chemical on the third cavity instead of a filling. He said it took two applications. He then told me it would make my tooth discolored. When I asked what color, he replied "brown." I said... read more

Business response:

Dear Carrie, Thank you for taking the time to post your feedback and appreciate you bringing your concerns to our attention. We are researching the details your review and will discuss with our providers and local team. If you would like to talk to someone regarding your experience or online review, please call us at (503) 770-2090. Thank you. 

Frequently asked questions about Gentle Dental Lebanon

How is Gentle Dental Lebanon rated?

Gentle Dental Lebanon has a 4.3 star rating with 472 reviews. 

When is Gentle Dental Lebanon open?

Gentle Dental Lebanon is closed now. It will open at 7:00 a.m.