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Gentle Dental Newberg

4.4

About this business

Location details

710 E Foothills Dr Suite 710A, Newberg, OR, 97132, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
4.4269 reviews
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Lorie B.'s profile image
Lorie B. 
rating
a month ago

I am extremely happy with my experience at Gentle Dental in Newberg Oregon. Dr. Thomas was from the very beginning, professional, compassionate, and knowledgeable. She explained the situation that I was in with my cracked molar in detail. She suggesteda second opinion from an endodontist. after speaking with her, I was confident an extraction was the way to go. I got in the very next day for my extraction. It was not simple. I have large curved roots that extend in different directions. She remained competent, calm, and r... read more

Hbgman M.'s profile image
Hbgman M. 
rating
2 years ago

Shout out to Tracy and the team for making everything so easy and accommodating. I hate going to the dentist but I was impressed. Thanks ! 

Pat O.'s profile image
Pat O. 
rating
5 years ago

Besides being the hottest day of the year and ac had to work overtime I had a great staff service and excellent dental work. Thank you Dr. Jones and the rest of the staff at Newberg Smile Keepers!!!!! 

Jeremy M.'s profile image
Jeremy M. 
rating
a month ago

The worst dental office! The receptionist is downright rude and lies when trying to get records. New patients, Kids and wife went in for their cleanings and exams. The hygienist rushed through, barely speaking to the kids or wife. Just went through the procedure, never explained what each step was or what the results were meaning. The dentist ignored them, rattling off comments and numbers to the hygienist. Finally said, no cavities and got up and walked away. My son's teeth still have visible plaque. We are switching to a... read more

Xiomara C.'s profile image
Xiomara C. 
rating
8 months ago

If I could give them zero stars I would. Originally scheduled an appointment with them in December, which was scheduled months prior. December rolled around and they cancelled the appointment because they didn't have a provider, understandable the first time around. Rescheduled for February, they call 7 days before the appointment to reschedule as they don't have a provider yet. Staff turnaround is understandable, but why continue to schedule appointments or offer to reschedule when they cannot meet their patient's needs? A... read more

Ricardo r.'s profile image
Ricardo r. 
rating
2 years ago

Terrible communication, they never informed me that they changed the time of my appointment until I arrived, they don't know that you change your work schedule to attend on time and they come out with this, it's not fair that they play with people's time. They just tell me that my appointment is at 4:00 and then the card with the time they give about what happens maybe I have to guess or what? 

Rachel A.'s profile image
Rachel A. 
rating
3 years ago

Disorganized practice with bad dental results. I had multiple bad experiences with this dental group over the past year. I originally went for a cleaning and exam, which turned up a small cavity that needed fixing. I didn't have any pain or concerns prior to that appointment. I came back for my filling and endured the procedure only half-numbed. The doc gave me multiple shots of anesthetic and when I told him I could still feel the instruments, he said it would "get better" as he went. It did not. Afterwards, and in the f... read more

Business response:

Dear Rachel, Thank you for taking the time to post your feedback and appreciate you bringing your concerns to our attention. We are researching the details your review and will discuss with our providers and local team. If you would like to talk to someone regarding your experience or online review, please call us at (503) 272-4017. Thank you. 

Frequently asked questions about Gentle Dental Newberg

How is Gentle Dental Newberg rated?

Gentle Dental Newberg has a 4.4 star rating with 269 reviews. 

When is Gentle Dental Newberg open?

Gentle Dental Newberg is closed now. It will open at 8:00 a.m.