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Georgia Urology
- Urologists
- Gainesville, GA
About this business
Location details
675 White Sulphur Rd, Suite 175, Gainesville, GA, 30501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Called three times for information on a scheduled procedure. On the third time was informed that the message was sent. Left a message on MyChart but no response. The clerical staff is beyond belief. No assistance whatsoever. Somebody needs to gain control of the clinical staff and demand better patient consideration. Probably going to change practice.
They will NOT answer the phone! We cannot get them to fill my dad's medication. We've been trying for five days. They never call back. They never pick up. We're incredibly upset.
NO ONE EVER ANSWERS THE PHONE OR RETURNS CALLS. NUMEROUS MESSAGES LEFT. THE WEEKS ARE PASSING BY. TOTALLY UNACCEPTABLE. PER THE MEDICAL BOARD, ALL CALLS ARE TO BE RETURNED WIHTIN 24 HRS, 48 AT THE MAX. UPDATE - MORE WEEKS HAVE PASSED ANS STILL CAN NEVER REACH ANYONE BY PHONE & NO ONE EVER CALLS BACK WHEN YOU SELECT " WE WILL HOLD YOUR PLACE IN LINE & RETURN YOUR CALL" - TOTAL LIE. I EVEN LEFT VMS FOR TWO DIFFERENT MANAGERS WEEKS AGO & NEITHER HAS REACHED OUT TO ME. ALL THEY CARE ABOUT IS $$$ & NOT THE PATIENT. THEY SC... read more
Asst. who came to escort me to the room, called me by incorrect name. When my husband nicely told her about my first name, she again called me back - using same incorrect name. She appeared Hispanic & wore her hair in a bun. When J.C. came in, NO info was had in her computer re: my ambulance trip to Gainesville. Nor re: the EMERGENCY surgery required, the sepsis that developed nor the required stay in ICU. The first people the patient is approached by, gives impression of the remaining staff that are just like to be dealt ... read more
I have call many times to find out where my medication is. Never can get anyone on the phone and I have left many messages. Services is poorly with this office.
Frequently asked questions about Georgia Urology
How is Georgia Urology rated?
Georgia Urology has a 3.2 star rating with 28 reviews.
When is Georgia Urology open?
Georgia Urology is open now. It will close at 6:00 p.m.