Glacier Hills Senior Living Community

Anthony Pieh 

on Google

4 weeks ago

Our family entrusted Glacier Hills Senior Living with my mom's care for two weeks following a major surgery after being referred there by Trinity Health. Unfortunately, our experience fell well below what we expected during such a critical time. The biggest disappointment was the nursing care and overall customer service. Several staff members came across as rude, combative, dismissive, and uninterested in addressing concerns. We repeatedly brought issues to the attention of staff and management, yet very little changed. I... read more

Mary Rogers 

on Google

3 months ago

There is a darkness that walks the halls of Glacier Hills Memory Care. It is a place that will leave you with a very hollow feeling. It will begin with promises of the highest level of care for your loved one. It will end with anguish and heartache at the realization that Glacier Hills was detrimental to your loved one’s health and well-being. The level of manipulation and gaslighting that we experienced reminded us of a “house of mirrors” at a cheap carnival. Nothing was what it seemed, and nothing was what it should have b... read more

KT 

on Google

a month ago

Update since original review: One of 2 family members who resided together in the independent living portion of Glacier Hills very sadly passed away a couple of weeks ago. Our surviving family member was transfered by our family to the memory care facility for supportive care. On the second night in the memory care facility, our surviving family member had an unfortunate episode of diarrhea that soiled both clothing and bedding substantially. The family member was transferred to a wheel chair by Glacier Hills staff and was t... read more

Michael Stern 

on Google

5 months ago

My father was placed in Glacier Hills to get physical therapy after a fall. He has been there three days and received physical therapy only once … and that was primarily putting him on a stationary bicycle and saying “pedal.“ So far it appears that they are simply warehousing my dad. I will update this as things progress, or don’t. Update: Things got incrementally better during my dad's 2 week stay. One of the therapists he liked a lot, the other not at all. 

Kendra Pennington 

on Google

6 months ago

Glacier Hills has proven time and time again why you would want you family members to live in such an amazing community. They have excellent leadership that is hands on. They strive to ensure all patients are taking care of, needs are meant and goals are meant. I would recommend my grandparents to Glacier Hills!!!!