This profile has been claimed by the business owner or representative.
Grand Prairie Ford Service
- Auto Repair
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I purchased a brand-new 2025 Mustang GT Premium from Grand Prairie Ford on November 15, 2025. I want to start by recognizing the sales team — they worked hard throughout the process, and I was satisfied with their professionalism and dedication. Their effort deserves credit, and I truly appreciated the support during the purchase. Unfortunately, the condition of the car after delivery and the follow-up work left me disappointed. The vehicle was not properly detailed or cleaned when returned to me. Instead, it was handed bac... read more
My Experience with Grand Prairie Ford Service Department: I don’t normally post reviews like this, but after nearly two months without my vehicle—and no meaningful communication—I feel like I have no other option. We purchased a brand-new 2023 Ford Bronco Sport in October 2023 with about 20 miles on it. Since day one, the vehicle has been regularly maintained, received timely oil changes, and has been brought in multiple times for issues I personally reported, on top of several manufacturer-issued recalls. Here’s a straight... read more
Honestly, I’ve tried twice to give this place a chance for service, and both experiences have been bad. The first time was so poor that my husband ended up buying a truck from AutoNation a few days after the service instead of purchasing with them for a second time. The service staff is consistently rude, and the appointments don’t seem to matter. I was just told to bring my car in for my appointment tomorrow — only for them to “look at it” in 7–10 business days. No loaner until they diagnose it, and the person I spoke with... read more
(I personally manage a Service Department) Came here to find 2.5 stars which is no surprise. Whoever is in charge of service is welcome to call me, whoever is looking to get their car serviced, stay away. Reliably, consistently, shockingly horrible. It's worth detailing 7 service days worth of failures however it will only inconvenience me further.
This place is first class. Took my buddy to get a truck and David Flores helped us. He not only got him into a truck but was very knowledgeable about the whole process. Best car dealership ever. If you are looking for a vehicle this is the place and ask for David Flores. Tell him Abraham sent you
Frequently asked questions about Grand Prairie Ford Service
How is Grand Prairie Ford Service rated?
Grand Prairie Ford Service has a 2.5 star rating with 61 reviews.
When is Grand Prairie Ford Service open?
Grand Prairie Ford Service is closed now. It will open on Monday at 7:00 a.m.