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Grand Prairie Ford Service
- Auto Repair
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I will never buy a truck here again. I’m currently sitting in the service department going on 3.5 hours. So far all they have done is change the oil. I had an appointment. I’m not a walk in. Trucks been sitting stagnant for 2 hrs now waiting to get the Zak tech reapplied. Even though all my services are covered and the truck is still brand new, they tried to sell me a bunch of stuff. Their main goal when you purchase mpp protection is to try and get you to spend money anyways. $124.99 for an in cabin air filter that is $20 ... read more
I took my vehicle in for the 30,000 mile maintenance check. Santos was my service technician. He always takes great care of me. I was provided with a ride home. Once everything was finished, he contacted me to let me know the outcome. I provided the payment and my vehicle was delivered to me. It was nice and clean as well! 😊 Always great customer service, at this location. I'm happy I purchased my vehicle from here!
I recently brought my F-250 to Grand Prairie Ford for an oil change, and I want to recognize the outstanding customer service I received from Santos. During my previous service in November 2025, I had concerns about some charges that appeared on my final bill after I had already approved the service online. While that experience left me disappointed, I want to be clear that it was not Santos’ fault. From the moment I explained what had happened, Santos listened carefully to my concerns, treated me with respect, and made ev... read more
I purchased a brand-new 2025 Mustang GT Premium from Grand Prairie Ford on November 15, 2025. I want to start by recognizing the sales team — they worked hard throughout the process, and I was satisfied with their professionalism and dedication. Their effort deserves credit, and I truly appreciated the support during the purchase. Unfortunately, the condition of the car after delivery and the follow-up work left me disappointed. The vehicle was not properly detailed or cleaned when returned to me. Instead, it was handed bac... read more
This place is first class. Took my buddy to get a truck and David Flores helped us. He not only got him into a truck but was very knowledgeable about the whole process. Best car dealership ever. If you are looking for a vehicle this is the place and ask for David Flores. Tell him Abraham sent you
Frequently asked questions about Grand Prairie Ford Service
How is Grand Prairie Ford Service rated?
Grand Prairie Ford Service has a 4 star rating with 203 reviews.
When is Grand Prairie Ford Service open?
Grand Prairie Ford Service is closed now. It will open tomorrow at 7:00 a.m.