Great Expressions Dental Centers - Jacksonville Beach

Mary Roberts 

on Google

a month ago

I have been going to Great Expressions for several years and the care was excellent. Unfortunately, the last 2 experiences have been poor. I have gone to the dentist since childhood and have never been told I needed a deep clean because I brush and floss. I went ahead and had it done because I thought I could trust the practice. When I went for my 6 month check up, I was quoted the price and asked why after years of having a cleaning included with in my dental plan was I paying so much. I was told because I had the periodont... read more

Kevin A 

on Google

3 weeks ago

The only positive aspect of my visit was how easy the scheduling process was and that I was in and out quickly. Unfortunately, the actual dental service left a lot to be desired. I came in expecting a thorough exam and cleaning, but both felt very surface-level. The hygienist spent minimal time removing plaque and tartar, and it felt more like a sales pitch for an electric toothbrush and oral cancer screening than a proper cleaning. The polishing was rushed, and surprisingly, my teeth weren't even flossed. The overall beds... read more

lynn Simmons 

on Google

a month ago

I have been going to Great Expressions since they were the smaller office down near the high school. Probably 20 plus years…. Things have changed … my regular cleanings which used to be no charge are now periodontal cleanings and a charge. Then a rinse is a charge and I refuse the fluoride. So I end up coming out spending 150 or more and wonder why I have insurance. I never used to have all these charges. I’m told to come every 3 months but my insurance is 2x a year - which is never not a charge due to the cleaning. I don’t ... read more

Jsb Jax 

on Google

3 weeks ago

I've been a loyal patient at Great Expressions in Jacksonville Beach since 2014. Unfortunately, I've seen a concerning shift in the way patients are treated here. At my most recent visit, I was abruptly told I needed a periodontal deep cleaning, an irrigation wash (so they rinsed my mouth out) and a prescription mouthwash. I had never been told I had any issues with my gums before, and my cleanings have always been covered by insurance. I was also informed I'd need a three month follow up visit that wouldn't be covered by in... read more

Nijah Couther 

on Google

4 months ago

Refused to see my child after we were already there for appointment. After being a patient for a year and a half behind on one payment. No privacy from other patients speaking about my bill. The team are all okay but Abigail is very rude. Money prioritize patient care to her. Abigail has also gave me grief for paying my bills online which is convenient for me. I’ve had a problem with her every time I come in contact with her even when my bill is up to date. I asked to speak with Doctor and she told me I was unable t... read more