Great Expressions Dental Centers - Wixom

Malgo Jasinska 

on Google

5 months ago

Zero stars. I had an appointment at the Walled Lake location, but the receptionist called and moved it to the Wixom office because their hygienist was unavailable. My appointment was confirmed for 3 PM today. I rearranged my work schedule and paid $80 in Uber rides to get there — only to find out the appointment had been canceled. The two receptionists tried to insist they “left a voicemail,” even after I told them I don’t have voicemail set up. One of them later called me while I was standing there only to realize she was ... read more

P S 

on Google

a year ago

I had a good experience here with the doctor. Dr. Devi is very kind and the procedures I got went smoothly. However, I wouldn’t say the same about my experience with the front desk staff. My main reason for not returning here would probably be because of the hassle in terms of getting requested documentation or anything sent over. It takes multiple phone calls in order for it to be processed, which nobody has the time for. I also had to wait for 1 hour extra from my appointment time. I understand that delays happen, but the... read more

Gina Adams 

on Google

2 months ago

Great Expressions is the worst practice due to their poor communication. They closed an office without notifying me and today, when I showed up for 8am appointment in 10 degrees they said they have to cancel because the hygienist didn't show. No notification, wasting an hour of my time. Unprofessional and totally disrespectful of clients. 

John Olechowski 

on Google

3 months ago

Im fed up with great expressions as a company . I will no longer use them for my dental needs.. i started at walled lake they kept canceling appointments.. so they transfered me to wixom and now i keep having same issues and the receptionist ask if i want to transfer to novi thats an hour drive wixom was already 35 40 minutes away.. they confirmed the appointment then called to cancel the day before.. i already rescheduled 3 times to get canceled. Terrible service 

Lesley Barta 

on Google

4 months ago

Very informative about the work being done, friendly! Loved the new Dr and all the staff! My hygienist was very gentle, and as always the young lady behind the desk was so friendly and sweet😊