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Hamilton Highlands
- Apartments
- Needham, MA
About this business
Location details
757 Highland Avenue, Needham, MA, 02494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It’s very clean , and quiet
Business response:
Thanks for your feedback! We sincerely value your positive comments about the cleanliness and quietness of Hamilton Highlands. Best regards, Kyle Stanton Property Manager
The maintenance guys are so kind and professional. The job was done quickly and efficiently. They’re so friendly! Thank you!
Business response:
Thank you for your kind words, Carl! We're glad to hear that our maintenance team provided you with excellent service. We strive to be efficient and friendly in all aspects of our business. If you have any further needs or questions, please don't hesitate to reach out to me at: Kstanton@thehamiltoncompany.com / 617-738-1533 Best regards, Kyle Stanton - Property Manager The Hamilton Company
Willy is the nicest!! He was so helpful in my whole process of moving in, responded immediately every time. I had absolutely no issues
Business response:
Dear Maddy, Greetings! Thank you very much for taking the time to share your experience at Hamilton Highlands. We truly appreciate your kind words and positive review. We are thrilled to hear that Willy provided you with exceptional assistance during your move-in process. It is always our goal to offer prompt and helpful customer service. We will be sure to pass on your compliments to him. If you ever require any further assistance or have any concerns, please do not hesitate to reach out to me at: Kstanton@thehamiltoncom... read more
Maintenance person is very deceptive and only tells you what you want to hear. Incompetent and irresponsible is the only way to describe Hamilton Highlands and all their staff from the top down. Run as fast as you can from this sub par rental company, also welll known as a slum landlord! Run!
Business response:
Hello Elaine, I am certainly sorry to hear that this has been your experience with us and I would like the opportunity to speak with you to learn what specifically led to this review and what we can do to resolve any issues. I assure you that it is never our intention to be "deceptive" or "irresponsible" in any way, and without the specifics of your issues, these are strong allegations which I would like the opportunity to address. Please contact me directly at: Kstanton@thehamiltoncompany.com / 617-738-1533 Thank you, Kyl... read more
Hamilton Highlands has the worst maintenance of any apartment building I have ever lived in. It took over 8 months to fix a closet light and 2 months to fix a broken fridge handle after submitting over 5 service requests and calling the supervisor multiple times every month. This company really does not care at all about its tenants. There is 0 maintenance that takes place in any of the apartments. Everything breaks and nobody cares enough to come by and fix them in a reasonable amount of time. For the amount of money we pa... read more
Business response:
Hello Mark, Thank you for providing us with this feedback and I am very sorry to hear that this has been your experience at Hamilton Highlands. I would certainly like the opportunity to show you that we do care about our tenants and our buildings and we will do what we can to turn your experience into a positive one. I spoke with our Maintenance Super, Jeff, and the reason for the delay in the refrigerator handle was due to the part being backordered. As soon as it came in, Boston Appliance installed it. I am going to have... read more
Frequently asked questions about Hamilton Highlands
How is Hamilton Highlands rated?
Hamilton Highlands has a 2.9 star rating with 25 reviews.
When is Hamilton Highlands open?
Hamilton Highlands is open now. It will close at 5:00 p.m.