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HearUSA
- Audiologist
- Atlanta, GA
About this business
Location details
2140 Peachtree Rd NW # 350, Suite 350, Atlanta, GA, 30309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Competent and professional and organized to serve the client. Go to the Buckhead office for this service. I had started over a year ago at another office where no annual evaluation was offered to update the firmware in the hearing aids. But Buckhead tech implemented 3 updates and scheduled me an annual evaluation. Very happy! Why is another office so unorganized and silent on what clients need and deserve?!
Overall good experience. 2 little issues: could find no record on my phone of company alerting me that my hearing aid was back from repair. 2nd. Hearing aid battery was dead upon arrival to pick up - its operation could not be verified before leaving hearing office. Staff was efficient and helpful.
I had a problem involving my right hearing aide. The connecting tube fell off on a Friday morning. I called and was told to come in at 1 pm. The hearing aide tech saw me and replaced the tubing, as well as cleaned both left and right hearing aides, as well as replacing the batteries. I had lost my cleaning brush, so she supplied a replacement brush and some wax guards. She reminded I needed to have an every 6 month check to update and clean them. I made the appointment that day.
I am pleased with my experience at various HEAR USA offices in the Atlanta metro area. All are clean, well organized and provide great service. Friendly staff and so appreciate how they squeeze me in when my aides are not working!
They were very thorough and patient with my grandma and made sure that all of our concerns were addressed! I will be definitely recommend you guys to others that may need hearing aids and great customer service skills!
Frequently asked questions about HearUSA
How is HearUSA rated?
HearUSA has a 4.9 star rating with 371 reviews.
When is HearUSA open?
HearUSA is open now. It will close at 5:00 p.m.