HearUSA

Richard Muhr 

on Google

3 years ago

I can't say enough about Toni. I had a very unique problem with my hearing aides and she was not familiar with the way the previous audiologist had set them up. Not her fault but she dug into the problem and got some answers and had me come into the office. We worked through numerous configurations until the problem was resolved. Thank you again Toni for all your hard work in getting my issue resolved!! You have earned a loyal patient!! 

Marta Nammack 

on Google

3 years ago

I brought my 92-year-old mother in for a fitting. Toni, the audiologist, was extremely helpful and patient. The model that had been ordered for my mother by another audiologist at another location proved to be too difficult for her to put in and remove. Toni showed us another model that she would have recommended in the first place, so we will be back in 2 weeks for a fitting after they are made. 

Phyllis Totman 

on Google

3 years ago

Finally after 13 months of horrendous service I got some help from Toni in Franconia, Virginia. Two different offices, one I bought my hearing aids from in McLean, VA closed. Audiologist there, Caleb, lied to me to sell, caused me to lose $2500 insurance money. 2d experience in Falls Church was also bad. Audiologist there only wanted to sell me another pair, saying Caleb sold me wrong ones. I had a trial with aids she recommended but when I tried to return them to office, 25 miles away, no one there. Staff there had ne... read more

Michelle Morrison 

on Google

11 months ago

Makayla was wonderful to work with! She was very attentive and patient in finding the right hearing aids for my needs. 

david Gass 

on Google

10 months ago

Technician at the location was very friendly and fixed my problem promptly. Needed to have a wire replaced on one of my hearing aids.